Associate Auction Coordinator - Richmond VA - Part-Time

Auction • Richmond, VA

5d

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. This part-time role involves conducting, co-hosting, and participating in auctions; interacting with bidders; and completing the tasks needed for successful auctions. The coordinator also educates customers on how to participate and helps provide a positive auction experience.

The territory is Richmond, Virginia, with travel of up to two hours to courthouse auctions in surrounding areas as needed. A rental car is provided for travel outside the primary territory. The Area/State Manager assigns daily auctions based on scheduling needs, so the schedule must be flexible and adaptable. Auctions take place Monday through Friday, 8:00 a.m. to 5:00 p.m. Each auction day typically requires three to four hours of work. Average hours are six to ten per week, but hours fluctuate and are not guaranteed. Required training may take place in person or via Zoom, alongside team calls and other development resources.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to grasp new concepts quickly.
• Able to manage several assignments and perform effectively in a dynamic environment.
• Able to think quickly, work independently and as part of a team, and maintain a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long hours and work outside in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Strong attendance.

Nice To Haves

• Prior auction experience.

Responsibilities

• Welcome guests and collect customer information to confirm pre-auction requirements are met.
• Learn and explain Auction.com programs, initiatives, and customer resources.
• Accurately collect sensitive buyer and seller information using proprietary software.
• Provide customer service to event attendees and interact with bidders in a fast-paced auction environment.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for a résumé.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED