Associate Auction Coordinator - Richmond VA - Part-Time

Auction.com • Richmond, VA

6d

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, or otherwise participating in auctions, interacting with bidders, completing the tasks required for successful auctions, and ensuring required processes are followed. Coordinators also educate customers about participating in auctions and Auction.com programs and resources.

The territory is Richmond, Virginia, with travel of up to two hours to courthouse auctions in surrounding areas as scheduling requires. A rental car is provided for travel outside the primary territory, and personal-vehicle travel may be required. The schedule is flexible and assigned daily by an Area/State Manager based on operational needs. Auctions are held Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day typically involves three to four hours of work; the average is six to ten hours per week, with hours that fluctuate and are not guaranteed. Required training, team calls, and other learning opportunities may also be scheduled.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to grasp new concepts quickly.
• Able to manage several assignments and perform effectively in dynamic environments.
• Able to think quickly, work independently and as part of a team, and maintain a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient and clear when communicating with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outdoors in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Learn and explain Auction.com programs, initiatives, customer resources, and auction participation processes.
• Represent Auction.com professionally and provide customer service to event attendees.
• Maintain professional relationships with on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Collect customer information using proprietary software and enter sensitive buyer and seller data accurately.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED