Associate Auction Coordinator - Virginia Beach VA - Part-Time

Auction.com • Virginia Beach, VA

6d • Onsite

About The Position

Auction.com is hiring a part-time Associate Auction Coordinator in the Virginia Beach, Virginia territory. The coordinator represents Auction.com at live real estate auctions, traditionally held at courthouse steps, by conducting, co-hosting, and participating in auctions. The role involves interacting with bidders and attendees, completing auction-related processes, and educating customers about how to participate and access Auction.com resources.

The territory may require driving up to two hours to courthouse auctions in surrounding areas. A rental car is provided for travel outside the primary territory. An Area/State Manager assigns daily auctions according to scheduling needs, so the schedule must be flexible and adaptable. Auctions are held Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day typically requires three to four hours of work. Average weekly work is six to ten hours, but hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions, team calls, and other skill-development opportunities are also part of the role; some offer additional compensation.

The position requires customer service in a fast-paced auction environment, accurate collection and entry of sensitive buyer and seller information, and the ability to handle multiple tasks. The coordinator maintains professional relationships with customers and on-site staff, maintains equipment and materials, shares knowledge of customer resources, collects information through proprietary software, completes receipts and event reports, and may handle cash. Attendance, participation in scheduled training and team calls, and completing work efficiently and accurately are emphasized.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to grasp new concepts quickly.
• Able to manage several assignments while maintaining high performance.
• Able to thrive in dynamic environments and think quickly.
• Able to work independently and as part of a team while maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outdoors in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Able to maintain accurate data entry and handle sensitive customer information.
• Available for a flexible schedule, including assigned auction days Monday through Friday from 8:00 a.m. to 5:00 p.m.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Welcome guests and collect customer information to confirm pre-auction requirements are met.
• Learn and share knowledge of Auction.com programs, initiatives, and customer resources.
• Provide customer service to attendees and interact with bidders at live auctions.
• Conduct, co-host, or otherwise participate in live auctions and complete the processes needed for successful auctions.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Collect customer information using proprietary software, with complete accuracy when entering sensitive information.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks with high quality, efficiency, and attention to detail.
• Travel to event locations in the territory, including surrounding areas as needed.

Benefits

• Competitive pay.
• Professional experience for a resume.
• A unique working environment with no office.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage when applicable.
• A rental car for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED