Associate Auction Coordinator - Virginia Beach VA - Part-Time

Auction • Virginia Beach, VA

5d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and participating in auctions; interacting with bidders; and completing the tasks and processes needed for successful events. Coordinators welcome guests, help customers understand how to participate, and provide customer service in a fast-paced auction environment.

The primary territory is Virginia Beach, Virginia, with travel of up to two hours to courthouse auctions in surrounding areas as scheduling and skills require. A rental car is provided for travel outside the primary territory. The Area/State manager assigns daily auctions according to scheduling needs, so the schedule must be flexible and adaptable. Auctions occur Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day typically requires three to four hours of work. Average weekly work is six to ten hours, though hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions and team calls are also part of the role, with opportunities to earn additional compensation.

Requirements

• High school diploma or equivalent.
• Enjoy customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficiency in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptability and ability to grasp new concepts quickly.
• Ability to manage several assignments and perform effectively in dynamic environments.
• Ability to think quickly, work independently and as part of a team, and maintain a team mindset.
• Comfort leading and interacting with a crowd.
• Ability to communicate with customers patiently, clearly, and concisely.
• Openness to feedback and coaching.
• Ability to lift up to 50 pounds when needed.
• Ability to stand for long periods and work outside in all weather conditions.
• Ability to regularly travel up to two hours to event locations in a personal vehicle.

Nice To Haves

• Prior auction experience.

Responsibilities

• Conduct, co-host, and otherwise participate in live auctions and events.
• Welcome guests and collect customer information to verify pre-auction requirements.
• Learn and share information about Auction.com programs, initiatives, customer resources, and the auction experience.
• Provide customer service to event attendees and interact with bidders.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Collect customer information using proprietary software, with complete data-entry accuracy.
• Complete customer receipts and event reports.
• Handle funds, including cash.
• Attend scheduled auctions, training sessions, and team calls, and contribute to them.
• Complete tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Unique working environment with no office.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
• A rental car for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED