Associate Auction Coordinator - Roanoke VA (Part Time Opportunity

Auction.com • Roanoke, VA

6d • Onsite

About The Position

Auction.com is hiring a part-time Associate Auction Coordinator to represent the company at live real estate auctions, traditionally held at courthouse steps. The coordinator welcomes and assists bidders, helps ensure all required pre-auction and auction processes are completed, and educates customers about participating in auctions and available Auction.com programs and resources.

The territory is Roanoke, Virginia, with travel to courthouse auctions in surrounding areas up to two hours away as needed. A rental car is provided for travel outside the primary territory, while regular travel to event locations may require use of the employee’s personal vehicle. The Area/State Manager assigns daily auctions based on scheduling needs. Auctions are held Monday through Friday from 8:00 a.m. to 5:00 p.m.; each auction day generally involves three to four hours of work. The position averages six to ten hours per week, though hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions, team calls, and other skill-development opportunities are also part of the role.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to quickly grasp new concepts.
• Able to manage several assignments and perform effectively in a dynamic environment.
• Able to think quickly, work independently and as part of a team, and maintain a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outdoors in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Able to accommodate a flexible schedule based on auction assignments; auctions occur Monday through Friday between 8:00 a.m. and 5:00 p.m.

Nice To Haves

• Prior auction experience.

Responsibilities

• Welcome guests and collect customer information to confirm pre-auction requirements are met.
• Learn and share information about Auction.com programs, initiatives, customer resources, and auction participation.
• Provide customer service to event attendees and interact with bidders in a fast-paced auction setting.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Collect sensitive customer information using proprietary software and ensure accurate data entry.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks with quality, efficiency, and attention to detail.
• Participate in, co-host, or otherwise assist with live auctions.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Unique working environment with no office.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
• Rental car provided for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED