Associate Auction Coordinator - Roanoke VA (Part Time Opportunity

Auction.com • Roanoke, VA

5d • Onsite

About The Position

Auction.com is seeking a part-time Associate Auction Coordinator to represent the company at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and otherwise participating in auctions; interacting with bidders; completing the tasks and processes necessary for successful auctions; and educating customers about participating in auctions and available resources. The territory is Roanoke, Virginia, with travel of up to two hours to surrounding county courthouse auctions as needed. A rental car is provided for travel outside the primary territory.

The Area/State Manager assigns daily auctions according to scheduling needs, so the schedule must be flexible and adaptable. Auctions take place Monday through Friday from 8:00 a.m. to 5:00 p.m. Each auction day generally requires three to four hours of work, and the position averages six to ten hours per week, though hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions and team calls are also part of the role, with opportunities to earn additional compensation.

The coordinator welcomes guests, gathers customer information, ensures pre-auction requirements are met, shares knowledge of Auction.com programs and customer resources, and provides customer service in a fast-paced environment. The role requires accurate handling of sensitive buyer and seller information, maintaining equipment and materials, completing receipts and event reports, and handling funds, including cash. The position also calls for professionalism with customers and courthouse staff, effective communication and networking, reliable attendance, and high-quality, efficient work with close attention to detail.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to quickly grasp new concepts.
• Able to manage several assignments while achieving high performance.
• Able to thrive in dynamic environments and think quickly.
• Able to work independently and as part of a team while maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when speaking with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outside in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Able to maintain a flexible and adaptable schedule for assigned auctions, training, and team calls.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Conduct, co-host, and otherwise participate in live auctions and events.
• Interact with bidders and provide customer service to event attendees.
• Learn and share information about Auction.com programs, initiatives, and customer resources.
• Collect sensitive customer information using proprietary software with complete data-entry accuracy.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Communicate and network professionally.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks efficiently, with high quality and attention to detail.
• Travel to courthouse auction locations in the territory and surrounding areas as assigned.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Unique work environment with no office.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401(k) program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
• Additional compensation opportunities for training, team calls, and available resources.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED