Associate Auction Coordinator - Fairfax, VA (Part Time Opportunity)

Auction • Fairfax, VA

1d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and participating in auctions; interacting with bidders; completing tasks and processes needed for successful auctions; and educating customers about how to participate. The territory is Fairfax, Virginia, with travel to courthouse auctions in surrounding areas as needed, potentially up to two hours away. A rental car is provided for travel outside the primary territory.

Area or State managers assign daily auctions according to scheduling needs, so the schedule must be flexible and adaptable. Auctions take place Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day generally requires three to four hours of work. The position averages six to ten hours weekly, though hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions, team calls, and other opportunities to develop skills may provide additional compensation.

The coordinator welcomes guests, collects customer information, confirms pre-auction requirements, and shares knowledge of Auction.com programs and resources. The role requires accurate handling and entry of sensitive buyer and seller information, customer service in a fast-paced environment, and professional interaction with customers and on-site personnel. Duties may include maintaining equipment and materials, collecting information in proprietary software, completing receipts and event reports, handling funds including cash, networking, and participating in training and team calls. Attendance, quality, efficiency, and attention to detail are emphasized.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to grasp new concepts quickly.
• Able to manage several assignments while maintaining high performance.
• Able to thrive in dynamic environments and think quickly.
• Able to work independently and as part of a team while maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outdoors in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Learn and share knowledge about Auction.com programs, initiatives, and customer resources.
• Collect sensitive buyer and seller information using proprietary software with 100% data-entry accuracy.
• Provide customer service to event attendees in a fast-paced auction environment.
• Maintain professionalism with customers and on-site event staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Complete customer receipts and event reports.
• Handle funds, including cash.
• Attend and contribute to scheduled training sessions and team calls.
• Complete tasks with high quality, efficiency, and attention to detail.
• Conduct, co-host, or otherwise participate in live auctions and complete the processes necessary for successful events.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401k program.
• Travel Pay Policy to help compensate for personal vehicle usage when applicable.
• Rental car provided for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED