Associate Auction Coordinator - Roanoke VA (Part Time Opportunity

Auction • Roanoke, VA

2d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and otherwise participating in auctions; interacting with bidders; completing the tasks and processes needed to run auctions; and educating customers about participating in auctions. The position serves the Roanoke, Virginia territory, with travel to courthouse auctions in surrounding areas as needed, sometimes up to two hours away. A rental car is provided for travel outside the primary territory.

The Area/State Manager assigns daily auctions according to scheduling needs, so the role requires a flexible and adaptable schedule. Auctions take place Monday through Friday, 8:00 a.m. to 5:00 p.m. Each auction day typically involves three to four hours of work. The position averages six to ten hours per week, though hours fluctuate and are not guaranteed. Required in-person and Zoom training, team calls, and other development resources are also part of the role.

Requirements

• High school diploma or equivalent.
• Enjoy customer service and interacting with and helping people.
• Be tech-savvy and have strong technical troubleshooting skills.
• Be proficient in Microsoft Office.
• Have excellent listening, verbal, and written communication skills.
• Be adaptable and able to grasp new concepts quickly.
• Manage multiple assignments while maintaining high performance.
• Thrive in dynamic environments and think quickly.
• Work independently and as part of a team while maintaining a team mindset.
• Be comfortable leading and interacting with a crowd.
• Communicate with customers patiently, clearly, and concisely.
• Be open to feedback and coaching.
• Be able to lift up to 50 pounds when needed.
• Be able to stand for long periods and work outdoors in all weather conditions.
• Be able to travel regularly up to two hours to event locations in a personal vehicle.

Nice To Haves

• Prior auction experience.

Responsibilities

• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Learn and share knowledge about Auction.com programs, initiatives, and customer resources.
• Collect sensitive buyer and seller information using proprietary software with complete data-entry accuracy.
• Provide customer service to attendees in a fast-paced auction environment.
• Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Communicate and network professionally.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend scheduled auctions, training sessions, and team calls.
• Complete assigned tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for a resume.
• A unique working environment with no office.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401(k) program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED