Associate Auction Coordinator - Williamsburg, VA (Part Time Opportunity)

Auction • Hampton, VA

2d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, or otherwise participating in auctions; interacting with bidders; completing required auction processes; and educating customers about how to participate. The position serves the Williamsburg/Newport News, Virginia territory, with travel to surrounding county courthouse auctions as needed. Travel may be up to two hours, and a rental car is provided for travel outside the primary territory.

An Area/State Manager assigns daily auctions based on scheduling needs, so the position requires a flexible and adaptable schedule. Auctions take place Monday through Friday from 8:00 a.m. to 5:00 p.m. Each auction day typically involves three to four hours of work, with an average of six to ten hours per week; hours fluctuate and are not guaranteed. In-person and Zoom training, team calls, and other learning resources are also part of the role, with opportunities to earn additional compensation.

The coordinator welcomes attendees, collects customer information, and ensures pre-auction requirements are met. They provide customer service, share knowledge of Auction.com programs and resources, accurately enter sensitive buyer and seller information, handle funds and receipts, maintain equipment and materials, and complete event reports. The role requires professionalism with customers and event-site personnel, including deputies, government employees, and attorneys, as well as attention to detail, attendance, and participation in training and team calls.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy, with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to grasp new concepts quickly.
• Able to manage several assignments and perform effectively in a dynamic environment.
• Able to think quickly, work independently and as part of a team, and maintain a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when speaking with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outside in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.
• Emphasis on attendance.

Nice To Haves

• Prior auction experience is appreciated but not required.

Responsibilities

• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Conduct, co-host, or otherwise participate in live auctions and complete the processes needed to successfully run them.
• Interact with bidders and provide customer service to event attendees.
• Learn and share knowledge about Auction.com programs, initiatives, and customer resources.
• Collect sensitive buyer and seller information using proprietary software, ensuring accurate data entry.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Maintain equipment and materials.
• Maintain professionalism with customers and on-site event staff, including deputies, government employees, and attorneys.
• Communicate and network professionally.
• Attend scheduled training and team calls and contribute to them.
• Complete tasks with quality, efficiency, and attention to detail.
• Travel to assigned auction locations within the territory and surrounding areas as needed.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401(k) program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED