About The Position

The Associate Auction Coordinator welcomes guests and collects customer information to ensure all pre-auction requirements are met before participation. The coordinator learns and shares information about Auction.com programs and initiatives that support a positive auction experience. The role involves collecting sensitive buyer and seller information with 100% data-entry accuracy, multitasking in a fast-paced auction environment, and providing customer service to event attendees. The position requires attendance at assigned auctions, events, and related training. In live-cry states, responsibilities may also include setting up and tearing down auctions, entering winning-bidder information in Auction Sync to provide a certificate of sale, auditing certificates of sale, helping train team members, and managing funds and bank deposits.

Requirements

  • 100% accuracy when entering sensitive buyer and seller information.
  • Ability to multitask in a fast-paced auction environment.
  • Ability to lift up to 50 pounds for auction setup and teardown in live-cry states.

Responsibilities

  • Attend all assigned auctions, events, and related training opportunities.
  • Collect guest and bidder information in accordance with state statutes and Auction.com policies and procedures.
  • Provide customer service to auction and event attendees, share information about Auction.com products and initiatives, and answer auction-related questions.
  • Guide attendees seeking information outside Auction.com's scope of work.
  • In live-cry states, assist with auction setup and teardown.
  • Enter winning-bidder information into the proprietary Auction Sync tablet application to provide a certificate of sale.
  • Audit certificates of sale prepared by fellow auction support team members.
  • Assist with on-the-job training for registration and certificate-of-sale writing.
  • Manage funds and make bank deposits electronically or in person at the nearest branch.
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