About The Position

The Associate Auction Coordinator represents Auction.com by conducting, co-hosting, and participating in live real estate auctions, traditionally held on courthouse steps. The role involves interacting with bidders, completing auction processes, educating customers about participating in auctions, and helping local communities turn houses into homes. The territory is centered around Lexington, Kentucky, with travel to auctions in surrounding areas, typically up to two hours. For occasional travel beyond two hours, a rental car may be provided based on projected mileage. Schedules are assigned weekly according to auction needs and require flexibility. Required training sessions, administrative tasks, and skill-development opportunities may provide additional compensated hours. Average work is 4–8 hours per week, though hours fluctuate and are not guaranteed.

Requirements

  • High school diploma or equivalent.
  • Customer-service orientation and enjoyment of interacting with and helping people.
  • Technical aptitude and strong technical troubleshooting skills.
  • Proficiency in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptability and ability to grasp new concepts quickly.
  • Ability to manage several assignments while achieving high performance.
  • Ability to think quickly in dynamic environments.
  • Ability to work independently and as part of a team while maintaining a team mindset.
  • Comfort leading and interacting with a crowd.
  • Patient, clear, and concise communication with customers.
  • Openness to feedback and coaching.
  • Advanced auction management capabilities.
  • Ability to lift up to 50 pounds when needed.
  • Ability to stand for long periods and work outdoors in all weather conditions.
  • Ability to regularly travel up to two hours to event locations in a personal vehicle.
  • Flexible and adaptable schedule based on weekly auction needs.

Responsibilities

  • Conduct, co-host, and participate in live auctions and related events, independently or with a team.
  • Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
  • Carry out auction-day processes for varying asset volumes.
  • Maintain event equipment and materials.
  • Serve as a subject matter expert on customer resources and educate customers about auction participation.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Auctioneer and track bids for varying asset volumes.
  • Complete customer receipts and event reports.
  • Identify, report, and support improvements to processes and technology.
  • Facilitate on-the-job training for event-day roles.
  • Participate in scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401k program.
  • Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
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