About The Position

Auction.com is seeking a Lead Auction Coordinator I in Corning, New York, for a part-time opportunity. The role welcomes guests and collects customer information to ensure pre-auction requirements are met before attendees participate. The coordinator learns and shares information about Auction.com programs and initiatives that support the auction experience. The role handles sensitive buyer and seller information and requires 100% data-entry accuracy, multitasking in a fast-paced auction environment, and providing customer service to event attendees. The position requires attendance at assigned auctions, events, and related training. Depending on the auction state and applicable responsibilities, the coordinator may also help set up and tear down auctions, enter winning-bidder information into the Auction Sync tablet application to provide certificates of sale, audit certificates prepared by other team members, assist with on-the-job training, and manage funds and bank deposits electronically or in person.

Requirements

  • Ability to collect sensitive buyer and seller information with 100% data-entry accuracy.
  • Ability to multitask in a fast-paced auction environment.
  • Ability to provide customer service to event attendees.
  • Ability to lift up to 50 pounds for auction setup and tear down, where applicable.
  • Must attend all assigned auctions, events, and related training opportunities.

Responsibilities

  • Attend all assigned auctions, events, and related training opportunities.
  • Collect guest and bidder information in accordance with state statute and Auction.com policies and procedures.
  • Provide customer service to auction and event attendees, share information about Auction.com products and initiatives, and answer auction-related questions.
  • Guide attendees seeking information outside the scope of the role.
  • Assist with auction setup and tear down, where applicable.
  • Enter winning-bidder information into the proprietary Auction Sync tablet application to provide a certificate of sale, where applicable.
  • Audit certificates of sale prepared by fellow auction support team members, where applicable.
  • Assist with on-the-job training for registration and certificate-of-sale writing, where applicable.
  • Manage funds and make bank deposits electronically or in person at the nearest branch, where applicable.
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