About The Position

Auction.com is hiring a part-time Associate Auction Coordinator to represent the company and participate in live real estate auctions, traditionally held at courthouse steps. The role involves welcoming and assisting bidders, helping ensure auction requirements and processes are completed, and educating customers about participating in auctions and available Auction.com resources. The territory is Williamsburg/Newport News, Virginia, with travel to nearby county courthouse auctions—sometimes up to two hours away. A rental car is provided for travel outside the primary territory; regular travel to event locations in the employee’s personal vehicle is also required. The Area/State Manager assigns auctions according to scheduling needs, so the role requires a flexible and adaptable schedule. Auctions occur Monday through Friday between 8:00 a.m. and 5:00 p.m. Each auction day typically involves three to four hours of work. The position averages six to ten hours per week, though hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions and team calls are also part of the role, with opportunities to earn additional compensation. The position requires customer service, accurate handling and entry of sensitive buyer and seller information, multitasking in a fast-paced environment, and maintaining professionalism with customers and on-site staff. The employee may handle funds, including cash, and must be able to stand for extended periods outdoors in all weather and lift up to 50 pounds when needed. Compensation and benefits include competitive pay, training and professional growth opportunities, employee recognition and referral programs, eligibility to participate in the Auction.com 401(k) program, and travel pay for applicable personal vehicle use.

Requirements

  • High school diploma or equivalent.
  • Enjoys customer service and interacting with and helping people.
  • Tech-savvy, with strong technical troubleshooting skills.
  • Proficient in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptable and able to quickly grasp new concepts.
  • Able to manage several assignments while maintaining high performance.
  • Able to thrive in dynamic environments and think quickly.
  • Able to work independently and as part of a team while maintaining a team mindset.
  • Comfortable leading and interacting with a crowd.
  • Patient, clear, and concise when speaking with customers.
  • Open to feedback and coaching.
  • Able to lift up to 50 pounds when needed.
  • Able to stand for long periods and work outdoors in all weather conditions.
  • Able to regularly travel up to two hours to event locations in a personal vehicle.
  • Available for a flexible schedule; auctions are scheduled Monday through Friday between 8:00 a.m. and 5:00 p.m., and weekly hours fluctuate and are not guaranteed.

Nice To Haves

  • Prior auction experience is appreciated but not required.

Responsibilities

  • Represent Auction.com at live auctions by conducting, co-hosting, or otherwise participating in them.
  • Welcome guests and collect customer information to ensure pre-auction requirements are met.
  • Educate customers about Auction.com programs, initiatives, resources, and how to participate in auctions.
  • Provide customer service to attendees and interact professionally with customers and on-site staff, including deputies, government employees, and attorneys.
  • Maintain auction equipment and materials.
  • Collect customer information using proprietary software, with complete accuracy when entering sensitive information.
  • Complete customer receipts and handle funds, including cash.
  • Complete event reports.
  • Attend and contribute to scheduled training sessions and team calls.
  • Complete assigned tasks with quality, efficiency, and attention to detail.
  • Travel to courthouse auction locations within the assigned territory and surrounding areas.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401(k) program.
  • Travel pay policy to help compensate for personal vehicle usage when applicable.
  • A unique working environment with no office.
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