Associate Account Manager, Named Accounts

Vertiv Group•Columbus, OH

19h

About The Position

The Associate Account Manager, Named Accounts is responsible for pursuing and closing business opportunities within designated named accounts. The role builds relationships across customer organizations, with a focus on executives and decision makers, and develops strategic business plans to drive corporate and local opportunities. The position works closely with Local Vertiv Offices and Factory Direct Offices to strengthen customer relationships. The account manager identifies opportunities, coordinates quotations for Vertiv solutions, collaborates with management and local sales teams on pricing, closes business, and follows up on customer issues. The role also develops proposals, supports bids and contracts, tracks sales activity, maintains forecasts, and works with operational teams to meet contract requirements and customer expectations. Domestic travel of 50% is required to meet customer needs.

Requirements

Bachelor’s degree required; a business, engineering, or related field of study is preferred, or an equivalent combination of education and experience.
At least 2 years of sales or related experience; internships and other relevant educational experiences will be considered.
Excellent communication, negotiation, and interpersonal skills.
Ability to build and nurture relationships at all levels within channel partners and systems integrators.
Self-motivated, with a strong drive to meet and exceed sales targets.
Ability to work independently and collaboratively in a fast-paced environment.
Understanding of procurement processes, regulations, and compliance requirements, as well as market trends.
Experience with Vertiv products and services or related technologies, especially as they apply to artificial intelligence infrastructure.
Ability to travel domestically 50% to meet customer needs.
Must be legally authorized to work in the United States; employment sponsorship is not provided.

Nice To Haves

3–5 years of account management experience with a large, national, multi-site account.
Services sales experience.
Thorough knowledge of Vertiv products and services.
Business, engineering, or related field of study.

Responsibilities

Work with sales teams and sales management to develop and execute strategic plans for assigned strategic clients.
Make sales calls to promote Vertiv’s capabilities and develop long-term customer relationships.
Work with and motivate local, regional, national, and global sales teams to develop long-term buying agreements.
Participate in the corporate planning process.
Ensure cross-functional operational teams deliver services according to contract requirements and customer expectations.
Develop and deliver presentations for sales meetings, quarterly reviews, and board meetings.
Lead the bid and contract submittal process for assigned named accounts.
Support sales order processes, including data entry as needed, to ensure prompt and accurate order management, delivery, and reporting.
Operate within and manage a specified budget.
Develop and present proposals, and maintain proposal activity in Vertiv’s quote management system to reflect outstanding potential for the month.
Maintain sales records and up-to-date activity to provide accurate forecasts.
Achieve monthly, quarterly, and annual sales quotas.
Make cold calls and follow up on proposals to close contracts.
Communicate with field and corporate associates regarding contract issues.
Adhere to company policies, procedures, and business ethics codes, and ensure they are communicated and implemented within the team.
Perform other duties as applicable.