Associate Account Manager, Named Accounts

Vertiv•Columbus, OH

About The Position

The Associate Account Manager, Named Accounts pursues and closes business opportunities within assigned named accounts. The role builds relationships throughout customer organizations, particularly with executives and decision makers, and develops strategic business plans to drive corporate and local opportunities. The position works with Local Vertiv Offices and Factory Direct Offices to strengthen customer relationships and coordinates internal sales and operational teams to support account growth, proposals, contracts, service delivery, and customer issues. The successful candidate will embrace Vertiv’s core principles, strategic priorities, and behaviors. The role requires 50% domestic travel to meet customer needs. Vertiv describes itself as a global provider of mission-critical infrastructure technologies and services, with approximately 34,000 employees and operations in more than 130 countries.

Requirements

Bachelor’s degree required, or an equivalent combination of education and experience.
At least 2 years of sales or related experience; internships and other relevant educational experiences will be considered.
Excellent communication, negotiation, and interpersonal skills.
Ability to build and nurture relationships at all levels within channel partners and systems integrators.
Self-motivated, with a strong drive to meet and exceed sales targets.
Ability to work independently and collaboratively in a fast-paced environment.
Understanding of procurement processes, regulations, and compliance requirements, as well as market trends.
Experience with Vertiv products and services or related technologies, especially as they apply to artificial intelligence infrastructure.

Nice To Haves

Business, engineering, or a related field of study.
3–5 years of account management experience with a large, national, multi-site account.
Services sales experience.
Thorough knowledge of Vertiv products and services.

Responsibilities

Work with sales teams and sales management to develop and execute strategic plans for assigned strategic clients.
Make sales calls to promote Vertiv’s capabilities and develop long-term customer relationships.
Work with and motivate local, regional, national, and global sales teams to develop long-term buying agreements.
Participate in the corporate planning process.
Ensure cross-functional operational teams deliver services according to contract requirements and customer expectations.
Develop and deliver presentations for sales meetings, quarterly reviews, and board meetings.
Lead the bid and contract submission process for assigned named accounts.
Support sales order processes, including data entry as needed, to ensure prompt and accurate order management, delivery, and reporting.
Operate and manage within a specified budget.
Develop and present proposals, and maintain account proposal activity in Vertiv’s quote management system to accurately reflect outstanding monthly potential.
Maintain sales records and current activity updates to provide accurate forecasts.
Achieve monthly, quarterly, and annual sales quotas.
Make cold calls and follow up on proposals to close contracts.
Communicate with field and corporate associates regarding contract issues.
Adhere to company policies, procedures, and business ethics codes, and ensure they are communicated and implemented within the team.
Handle customer issues and coordinate quotation of Vertiv solutions, pricing strategies, and business closeout with management and local sales.
Perform other duties as assigned.