Associate Account Manager-Lowe's Media Network

Lowe's Home Centers • Mooresville, NC

9d • Remote

About The Position

The Associate Account Manager, Lowe's Media Network supports client relationships and helps develop and execute advertising programs. This role is the day-to-day point of contact for mid-tier and long-tail clients, providing account management, client communication, and ongoing support for larger, more complex accounts as needed. The position works closely with internal execution and cross-functional teams to align advertising programs with client objectives and ensure effective delivery. It also provides hands-on client support while building foundational strategic and analytical skills.

Requirements

• Bachelor's degree in Business Administration, Merchandising, Marketing, or a relevant field, or equivalent years of experience in lieu of the education requirement, if applicable.
• 2–3 years of experience in digital media, client services, or sales support within ad tech or media.
• At least 1 year of experience using reporting and business intelligence tools such as Salesforce, Excel, Tableau, Domo, or Looker.

Nice To Haves

• At least 1 year of Retail Media Network experience.

Responsibilities

• Own day-to-day communication for assigned mid-tier and long-tail accounts and provide timely, accurate responses to client inquiries.
• Support Account Managers and Senior Account Managers on higher-tier accounts with campaign setup, optimization, reporting, and client deliverables.
• Translate client objectives, marketing goals, and performance expectations into actionable briefs for internal execution teams.
• Share client context with cross-functional partners, align on timelines and deliverables, and ensure campaigns are prepared for launch.
• Provide clients with performance updates, insights, and data-informed recommendations, with guidance from senior team members as needed.
• Monitor campaign performance, identify risks, issues, and opportunities, and escalate matters appropriately to support resolution and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level