Account Manager - Emerging Accounts, Lowe's Media Network

Lowe's Companies, Inc. • Mooresville, NC

3d • $101,100 - $168,900 • Remote

About The Position

The Account Manager, Emerging Accounts serves as the primary post-sale relationship owner for assigned emerging and non-endemic Lowe's Media Network clients. The role is accountable for new client investments, translating marketing objectives into integrated media programs, and ensuring campaigns deliver against agreed-upon goals. It stewards complex, multi-stakeholder buying environments across media, agency, and technology teams.

The Account Manager partners closely with Sales and cross-functional teams to onboard new-to-LMN advertisers, coordinate campaign execution, communicate performance, and build strong client relationships. With a focus on developing accounts, the role identifies opportunities to strengthen engagement, improve investment outcomes, and expand partnerships as clients mature within Lowe's Media Network. The position is fully remote.

Requirements

• Bachelor’s degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business, or equivalent years of experience in lieu of the education requirement, if applicable.
• 7 years of general marketing experience.
• 5 years in digital media, client services, account management, sales support, or related experience within an ad tech, retail media, or media organization.
• Experience translating client objectives and campaign performance into actionable recommendations and client-facing narratives.
• Proficiency with reporting and business intelligence tools such as Salesforce, Excel, Tableau, Domo, or Looker.

Nice To Haves

• Experience supporting new or developing accounts, emerging advertiser categories, or non-endemic brands.
• 2+ years of Retail Media Network experience.

Responsibilities

• Own post-sale relationships for an assigned portfolio of emerging and non-endemic accounts, with accountability for partnership health, investment outcomes, and client satisfaction.
• Serve as the primary day-to-day relationship owner for clients, setting communication cadence, managing expectations, and coordinating resolution of client needs or issues.
• Translate sold-in revenue and client objectives into integrated, outcome-focused advertising programs aligned to Lowe's Media Network capabilities.
• Partner with Sales to support onboarding of new-to-LMN advertisers and ensure a seamless transition from pre-sale strategy through campaign activation and ongoing account management.
• Coordinate cross-functional teams across media planning, activation, operations, measurement, creative, product, and other functions to ensure campaigns are launched, managed, and optimized in alignment with client goals.
• Develop performance narratives and client-facing business reviews that translate campaign results into clear insights, recommendations, and optimization opportunities.
• Identify renewal, expansion, and incremental growth opportunities within assigned accounts, partnering with Sales to inform account strategy and support continued investment.
• Build knowledge of emerging and non-endemic advertiser categories, business models, and objectives to tailor Lowe's Media Network solutions to evolving client needs.
• Anticipate and escalate risks, issues, and dependencies as needed while partnering with execution teams to drive timely resolution and a high-quality client experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level