Account Manager - Emerging Accounts, Lowe's Media Network
About The Position
The Account Manager, Emerging Accounts serves as the primary post-sale relationship owner for assigned emerging and non-endemic Lowe's Media Network clients. The role is accountable for new client investments, translating marketing objectives into integrated media programs, and ensuring campaigns deliver against agreed-upon goals. It stewards complex, multi-stakeholder buying environments across media, agency, and technology teams. The Account Manager partners with Sales and cross-functional teams to onboard new-to-LMN advertisers, coordinate campaign execution, communicate performance, and build strong client relationships. Focused on developing accounts, the role identifies opportunities to strengthen engagement, improve investment outcomes, and expand partnerships as clients mature within Lowe's Media Network. The position is fully remote.
Requirements
- Bachelor’s degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business, or equivalent years of experience in lieu of the education requirement, if applicable.
- 7 years of general marketing experience.
- 5 years in digital media, client services, account management, sales support, or related experience within an ad tech, retail media, or media organization.
- Experience translating client objectives and campaign performance into actionable recommendations and client-facing narratives.
- Proficiency with reporting and business intelligence tools such as Salesforce, Excel, Tableau, Domo, or Looker.
Nice To Haves
- Experience supporting new or developing accounts, emerging advertiser categories, or non-endemic brands.
- 2+ years of Retail Media Network experience.
Responsibilities
- Own post-sale relationships for an assigned portfolio of emerging and non-endemic accounts, with accountability for partnership health, investment outcomes, and client satisfaction.
- Serve as the primary day-to-day relationship owner for clients, setting communication cadence, managing expectations, and coordinating resolution of client needs or issues.
- Translate sold-in revenue and client objectives into integrated, outcome-focused advertising programs aligned to Lowe's Media Network capabilities.
- Partner with Sales to support onboarding of new-to-LMN advertisers and ensure a seamless transition from pre-sale strategy through campaign activation and ongoing account management.
- Coordinate cross-functional teams across media planning, activation, operations, measurement, creative, product, and other functions to ensure campaigns are launched, managed, and optimized in alignment with client goals.
- Develop performance narratives and client-facing business reviews that translate campaign results into clear insights, recommendations, and optimization opportunities.
- Identify renewal, expansion, and incremental growth opportunities within assigned accounts, partnering with Sales to inform account strategy and support continued investment.
- Build knowledge of emerging and non-endemic advertiser categories, business models, and objectives to tailor Lowe's Media Network solutions to evolving client needs.
- Anticipate and escalate risks, issues, and dependencies as needed while partnering with execution teams to drive timely resolution and a high-quality client experience.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
