Account Manager - Lowe's Media Network
About The Position
The Account Manager is the primary relationship owner for mid- to top-tier Lowe's Media Network clients after revenue is secured. The role stewards client investments, translates marketing objectives into integrated media strategies, and ensures programs deliver against agreed-upon goals. It provides consultative leadership across the client lifecycle, coordinating internal execution and cross-functional teams to drive campaign performance, operational excellence, and sustained partnership value. The Account Manager also identifies ways to deepen client engagement, optimize investment outcomes, and strengthen alignment between client objectives and Lowe's Media Network capabilities. The position leads and develops individual-contributor direct reports aligned to category revenue volume of $20M+ and account portfolio complexity. It owns post-sale client relationships and is accountable for partnership health, investment outcomes, and client satisfaction. The role is fully remote. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Requirements
- Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business, or equivalent years of experience in lieu of the education requirement, if applicable.
- 3–5 years of experience in digital media, client services, or sales support within an ad tech or media organization.
- At least 1 year of direct client-facing experience.
- Proficiency with reporting and business intelligence tools such as Salesforce, Excel, Tableau, Domo, or Looker.
Nice To Haves
- At least 2 years of Retail Media Network experience.
Responsibilities
- Lead and develop a team of individual-contributor direct reports, providing coaching, performance feedback, and prioritization support.
- Own post-sale client relationships for assigned mid- to top-tier accounts, with accountability for partnership health, investment outcomes, and client satisfaction.
- Serve as the primary client relationship owner and escalation point; set communication strategy, manage expectations, and guide complex or sensitive conversations.
- Translate sold-in revenue and client objectives into integrated, outcome-focused advertising programs aligned with marketing strategies and Lowe's Media Network capabilities.
- Provide consultative leadership and strategic direction to cross-functional teams so campaigns are designed, launched, and optimized in alignment with client goals.
- Lead performance storytelling by translating results into clear, insight-driven recommendations and optimization strategies.
- Identify renewal, expansion, and incremental growth opportunities; partner with Sales on strategy, negotiations, and growth plans.
- Anticipate and escalate risks, issues, and dependencies while empowering execution teams to own delivery and resolution within established frameworks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
