Associate Account Manager-Lowe's Media Network

Lowe's Companies, Inc.•Mooresville, NC
•$86,000 - $143,600•Remote

About The Position

The Associate Account Manager, Lowe's Media Network supports client relationships and the development and execution of advertising programs. This role serves as the primary point of contact for mid-tier and long-tail clients, managing day-to-day account communication and support while assisting with larger, more complex accounts as needed. The Associate Account Manager partners with internal execution and cross-functional teams to align advertising programs with client objectives and ensure effective delivery. The role also develops foundational strategic and analytical skills through hands-on client support and collaboration.

Requirements

  • Bachelor’s degree in Business Administration, Merchandising, Marketing, or a relevant field, or equivalent years of experience in lieu of the education requirement, if applicable.
  • 2–3 years of experience in digital media, client services, or sales support within ad tech or media.
  • At least 1 year of experience using reporting and business intelligence tools such as Salesforce, Excel, Tableau, Domo, or Looker.

Nice To Haves

  • At least 1 year of Retail Media Network experience.

Responsibilities

  • Own day-to-day client communication for assigned mid-tier and long-tail accounts, providing timely and accurate responses to inquiries.
  • Support Account Managers and Senior Account Managers on higher-tier accounts with campaign setup, optimization, reporting, and client deliverables.
  • Translate client objectives, marketing goals, and performance expectations into actionable briefs for internal execution teams.
  • Share client context with cross-functional partners, align on timelines and deliverables, and help ensure campaigns are prepared for launch.
  • Provide clients with performance updates, insights, and data-informed recommendations, with guidance from senior team members as needed.
  • Monitor campaign performance, identify risks, issues, and opportunities, and escalate appropriately to support resolution and continuous improvement.
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