Account Manager - Lowe's Media Network

Lowe's Home Centers • Mooresville, NC

2d • Remote

About The Position

The Account Manager is the primary relationship owner for mid- to top-tier Lowe's Media Network clients after revenue has been secured. The role stewards client investments, translates marketing objectives into integrated media strategies, and ensures programs meet agreed-upon goals. It provides consultative leadership across the client lifecycle, coordinating internal execution and cross-functional teams to drive campaign performance, operational excellence, and lasting partnership value.

The Account Manager focuses on growing and strengthening client relationships by identifying opportunities to deepen engagement, optimize investment outcomes, and align client objectives with Lowe's Media Network capabilities. The position also leads and develops individual-contributor direct reports aligned to category revenue volume and account portfolio complexity.

Requirements

• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business, or equivalent years of experience in lieu of the education requirement, if applicable.
• 3–5 years of experience in digital media, client services, or sales support within an ad tech or media organization.
• At least 1 year of direct client-facing experience.
• Proficiency with reporting and business intelligence tools such as Salesforce, Excel, Tableau, Domo, or Looker.

Nice To Haves

• At least 2 years of Retail Media Network experience.

Responsibilities

• Lead and develop individual-contributor direct reports, providing coaching, performance feedback, and prioritization support.
• Own post-sale relationships for assigned mid- to top-tier accounts, with accountability for partnership health, investment outcomes, and client satisfaction.
• Serve as the primary client relationship owner and escalation point; set communication strategy, manage expectations, and guide complex or sensitive conversations.
• Translate sold-in revenue and client objectives into integrated advertising programs aligned with broader marketing strategies and Lowe's Media Network capabilities.
• Provide strategic direction to cross-functional teams to ensure campaigns are designed, launched, and optimized in alignment with client goals.
• Lead performance storytelling by translating results into insight-driven narratives, recommendations, and optimization strategies.
• Identify renewal, expansion, and incremental growth opportunities, partnering with Sales on strategy, negotiations, and growth plans.
• Anticipate and escalate risks, issues, and dependencies while empowering execution teams to own delivery and resolution within established frameworks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager