Associate Account Executive

Elara Caring • Mentor, OH

3d

About The Position

The Associate Account Executive supports Elara Caring’s growth and home-care mission by developing and maintaining relationships with referral sources and customers. The role gathers information about assigned referral sources, makes in-person sales calls to understand their needs and provide solutions, and supports customer retention through ongoing communication and prompt, accurate responses. The Associate Account Executive also promotes services to existing customers, coordinates with sales, clinical, and internal partners on plans for key clients, and follows up on patient concerns and quality-of-care issues. The position reports to the Area Vice President of Sales.

Requirements

• Bachelor’s degree, or a combination of education and experience in lieu of a degree.
• Understanding of sales principles and ability to deliver customer satisfaction.
• Effective presentation skills.
• Excellent verbal and written communication skills.
• Dependable vehicle, valid driver’s license, and auto insurance in accordance with state laws.

Nice To Haves

• Knowledge of the healthcare industry is preferred.

Responsibilities

• Ensure activities align with the vision of Elara Caring’s board of directors, executive team, and sales leadership.
• Gather information on assigned referral sources.
• Make in-person sales calls to gather referral-source needs and provide solutions.
• Provide ongoing support to retain customers.
• Ensure prompt and accurate answers to referral sources and partners.
• Build strong relationships through regular communication.
• Report on the status of accounts.
• Suggest Elara Caring services that maximize referral-source and desired outcomes.
• Coordinate with Key Account Managers, clinical teams, and internal partners to support sales plans for key clients.
• Promote new products and services to existing customers.
• Report and follow up on identified patient concerns and quality-of-care issues with appropriate individuals.

Benefits

• Competitive compensation package.
• Tuition reimbursement for full-time staff.
• Continuing education opportunities for all employees at no cost.
• Opportunities for advancement.
• Medical, dental, and vision insurance plans.
• 401(k) with employer match.
• Paid time off and paid holidays.
• Family and pet bereavement leave.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level