Associate Account Executive

Quore • Franklin, TN

18h • Hybrid

About The Position

Quore is a hospitality orchestration platform that connects hotel teams and their daily work across housekeeping, engineering, the front desk, inspections, preventative maintenance, guest requests, reporting, and other operations. The Associate Account Executive helps prospective and existing customers understand how Quore can address their operational needs.

This hands-on sales role owns inbound sales opportunities from initial conversations through closing. The Associate Account Executive engages prospects, learns about their needs, delivers product demonstrations, guides them through evaluation and purchasing, and manages inbound expansion opportunities from current customers. The role uses Salesforce, AI-powered tools, and automation to manage the sales pipeline and collaborate with teams across Quore.

The position is based in Quore's Franklin, Tennessee office and requires working in person four days per week, with one work-from-home day. Quore is an Equal Employment Opportunity and Affirmative Action Employer. H-1B sponsorship is not available for this position.

Requirements

• At least 2 years of experience in sales, business development, or a related customer-facing role.
• Strong communication and presentation skills, including the ability to lead conversations, ask thoughtful questions, and explain solutions clearly.
• Ability to build rapport, earn trust, understand customer needs, and guide conversations toward a successful outcome.
• Results-driven approach, with motivation to meet goals, take ownership of opportunities, and improve performance.
• Comfort learning and demonstrating technology, understanding product functionality, and explaining its practical value to customers.
• Strong organization and follow-through, including the ability to manage multiple opportunities, respond promptly, and keep accurate records.
• Experience using CRM systems and digital productivity tools, and interest in using AI and automation to improve work.
• Curiosity, adaptability, and willingness to learn in a collaborative, growing SaaS environment.
• Willingness and ability to work in person at the Franklin, Tennessee office four days per week.

Nice To Haves

• Experience selling SaaS products, conducting product demonstrations, and managing opportunities through closing.
• Familiarity with Salesforce for lead management, opportunity tracking, and sales forecasting.
• Experience using AI-powered tools or sales automation to improve productivity, customer engagement, or pipeline management.
• Knowledge of hotel operations, hospitality technology, or the hospitality industry.
• Bachelor's degree or equivalent relevant professional experience.

Responsibilities

• Respond promptly and thoughtfully to inbound inquiries, demo requests, and other qualified leads, and learn about prospects' needs and buying priorities.
• Build knowledge of Quore's solutions and deliver product demonstrations that explain how the technology addresses hotel operations challenges.
• Guide prospects through discovery, product evaluation, pricing discussions, objection handling, and closing.
• Manage inbound expansion opportunities from existing customers, helping them consider additional products, services, or properties and collaborating with Account Management as appropriate.
• Build trust by asking thoughtful questions, listening to customers, and connecting their goals and challenges to Quore's value.
• Use Salesforce, AI-powered tools, and automation to manage opportunities, prioritize follow-up, maintain accurate records, and improve productivity.
• Manage the sales pipeline, maintain visibility into opportunities and forecasts, and work toward individual sales and performance goals.
• Share customer feedback, identify opportunities to improve sales processes, and collaborate with Sales, Marketing, Customer Success, and other teams.

Benefits

• 100% employer-paid medical, dental, and vision coverage for full-time employees.
• Flexible Spending Account and Health Savings Account options, including an employer contribution for HSA participants.
• Life insurance.
• Short-term disability.
• 401(k) with employer match.
• 13 paid holidays and four weeks of PTO.
• 12 weeks of parental leave and flexible maternity return-to-work options.
• Eligibility to participate in the Annual Bonus Plan.
• Employee Assistance Program.
• Four-day in-office, one-day work-from-home schedule.
• Flexibility to support work and personal needs.
• Modern and creative workspace with a well-stocked pantry and fridge.
• Collaborative, hands-on culture focused on continuous learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed