Wireless Retail Assistant Manager

Blue Link Wireless an Authorized Retailer of AT&T•Summerville, SC

2d•$18 - $26

About The Position

The Assistant Wireless Store Manager, also called a Sales Leader, is an assistant manager role for sellers ready to take on greater responsibility. The Sales Leader works closely with the Store Leader, takes ownership of details on the sales floor, and steps in when the Store Leader is absent. The role combines individual selling with team support and leadership development, preparing the employee to potentially run a store. Sales Leaders earn commission like the rest of the team. Product mastery of AT&T devices, plans, and promotions supports individual sales and helps the team perform. The position is floor-first and includes sales, coaching, daily operational support, administrative tasks, inventory, compliance, customer issue resolution, and representing the retailer at community and offsite events. Paid training is provided; wireless experience is a plus but not required.

Requirements

At least 18 years of age.
High school diploma or GED.
Authorized to work in the U.S.
Ability to pass a background check.
Strong written and verbal communication skills.
High energy and adaptability in a competitive environment.
At least 1 year of experience in a retail sales environment (preferred).
At least 2 years of experience leading or managing others (preferred).

Nice To Haves

Bilingual skills.
Wireless or telecom industry experience.
A proven track record of developing others.
Wireless experience; it is a plus but not a requirement.

Responsibilities

Partner with the Store Leader on daily operations, staffing, and performance.
Sell alongside the team and lead by example on every shift.
Coach, train, and develop team members through real-time feedback and consistent mentoring.
Help the team meet and exceed monthly sales targets.
Assist with product launches, merchandising, and maintaining brand standards in the store.
Stay knowledgeable about AT&T promotions, devices, and wireless trends, and share that knowledge with the team.
Handle administrative duties, inventory, compliance, and store-level problem-solving.
Represent Blue Link Wireless at community and offsite events to grow the customer base.
Resolve customer escalations professionally and with care.