Wireless Retail Assistant Manager

Blue Link Wireless an Authorized Retailer of AT&T•Grayson, KY

11d•$16 - $25

About The Position

Blue Link Wireless (BLW), an authorized retailer of AT&T, is hiring a full-time Assistant Wireless Store Manager, also referred to as a Sales Leader. The position is a true assistant manager role for sellers ready to take on leadership responsibilities. The Sales Leader works closely with the Store Leader, owns day-to-day details on the sales floor, and steps in when the Store Leader is away. The role combines personal selling with supporting the team and developing skills for future store leadership. Sales Leaders earn commission alongside the team. Product mastery—particularly knowledge of AT&T devices, plans, and promotions—is important for sales performance and for helping the team improve. Paid training is provided, and wireless experience is a plus but not required. This is a floor-first role involving most of the shift on your feet and regular use of tablets, POS systems, and wireless retail tools. Occasional lifting of up to 15 pounds is required. The listed pay range is $16–$25 USD, with base pay, commission, and leadership incentives.

Requirements

Must be at least 18 years old.
High school diploma or GED.
Authorized to work in the United States.
Ability to pass a background check.
Strong written and verbal communication skills.
High energy and adaptability in a competitive environment.
Occasional lifting of up to 15 pounds and ability to be on your feet for most of the shift.

Nice To Haves

At least 1 year of experience in a retail sales environment (preferred).
At least 2 years of experience leading or managing others (preferred).
Bilingual skills.
Wireless or telecommunications industry experience.
A proven track record of developing others.

Responsibilities

Partner with the Store Leader on daily operations, staffing, and performance.
Sell alongside the team and lead by example on every shift.
Coach, train, and develop team members through real-time feedback and consistent mentoring.
Help the team meet and exceed monthly sales targets.
Assist with product launches and merchandising, and ensure the store reflects brand standards.
Stay knowledgeable about AT&T promotions, devices, and wireless trends and teach that knowledge to the team.
Handle administrative duties, inventory, compliance, and store-level problem-solving.
Represent BLW at community and offsite events to grow the customer base.
Resolve customer escalations professionally and with care.