Wireless Retail Assistant Manager

Blue Link Wireless an Authorized Retailer of AT&T•Brevard, NC

9d•$17 - $25

About The Position

The Assistant Wireless Store Manager (Sales Leader) is a true assistant manager and a development step for sellers preparing to run their own store. The role works closely with the Store Leader, owns day-to-day details on the sales floor, and steps in when the Store Leader is absent. The Sales Leader continues to sell while supporting the team and building leadership skills. Sales Leaders earn commission like their team, and product mastery of AT&T devices, plans, and promotions is central to individual sales performance and helping colleagues succeed. The position partners with the Store Leader on operations, staffing, and performance; leads by example on every shift; coaches and develops team members; supports sales targets, launches, merchandising, and brand standards; and handles administrative, inventory, compliance, customer escalation, and store-level problem-solving needs. The role also represents Blue Link Wireless at community and offsite events. This is a floor-first position involving extensive time on one's feet and regular use of tablets, POS systems, and wireless retail tools. Occasional lifting of up to 15 pounds is required. Blue Link Wireless, an authorized retailer of AT&T, is an Equal Opportunity Employer. Reasonable accommodations are available upon request. Fair chance hiring notices are provided for applicants to the San Francisco and Los Angeles locations.

Requirements

At least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to pass a background check.
Strong written and verbal communication skills.
High energy and adaptability in a competitive environment.
Ability to spend most of the shift on one's feet.
Ability to occasionally lift up to 15 pounds.
At least one year in a retail sales environment (preferred).
At least two years of experience leading or managing others (preferred).

Nice To Haves

Bilingual skills.
Wireless or telecommunications industry experience.
A proven track record of developing others.
Wireless experience is a plus, but not a requirement.

Responsibilities

Partner with the Store Leader on daily operations, staffing, and performance.
Sell alongside the team and lead by example on every shift.
Coach, train, and develop team members through real-time feedback and consistent mentoring.
Help the team meet and exceed monthly sales targets.
Assist with product launches and merchandising, and ensure the store reflects brand standards.
Stay informed about AT&T promotions, devices, and wireless trends and share that knowledge with the team.
Handle administrative duties, inventory, compliance, and store-level problem-solving as they arise.
Represent Blue Link Wireless at community and offsite events to grow the customer base.
Resolve customer escalations professionally and with care.
Step in for the Store Leader when they are absent.