Wireless Retail Assistant Manager

Blue Link Wireless an Authorized Retailer of AT&T•Rohnert Park, CA

1d•$21 - $26

About The Position

Blue Link Wireless, an authorized retailer of AT&T, is hiring a full-time Assistant Wireless Store Manager, also called a Sales Leader. This is an assistant manager role for sellers ready to take on more responsibility while continuing to sell. The Sales Leader works closely with the Store Leader, manages details on the sales floor, and steps in for the Store Leader when they are away. Paid training is provided, and wireless experience is a plus but not required. Sales Leaders earn commission alongside their team. Product expertise in AT&T devices, plans, and promotions supports individual sales results and helps strengthen the team. The position combines selling, team support and development, store operations, and preparation for potentially running a store. This is a floor-first role involving most of the shift on your feet and regular use of tablets, POS systems, and wireless retail tools. Occasional lifting of up to 15 pounds is required. The company is an Equal Opportunity Employer and offers reasonable accommodations upon request.

Requirements

At least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to pass a background check.
Strong written and verbal communication skills.
High energy and adaptability in a competitive environment.
At least one year in a retail sales environment is preferred.
At least two years of experience leading or managing others is preferred.
Ability to spend most of the shift on your feet and use tablets, POS systems, and wireless retail tools throughout the day.
Ability to occasionally lift up to 15 pounds.

Nice To Haves

Bilingual skills.
Wireless or telecommunications industry experience.
A proven track record of developing others.
Retail sales experience.
Experience leading or managing others.

Responsibilities

Partner with the Store Leader on daily operations, staffing, and performance.
Sell alongside the team and lead by example on every shift.
Coach, train, and develop team members through real-time feedback and consistent mentoring.
Help the team meet and exceed monthly sales targets.
Assist with product launches, merchandising, and maintaining brand standards in the store.
Stay informed about AT&T promotions, devices, and wireless trends, and share that knowledge with the team.
Handle administrative duties, inventory, compliance, and store-level problem-solving.
Represent Blue Link Wireless at community and offsite events to grow the customer base.
Resolve customer escalations professionally and with care.
Step in for the Store Leader when they are away.