Wireless Retail Assistant Manager
About The Position
The Assistant Wireless Store Manager (Sales Leader) is a true assistant manager and a next step for sellers ready to take on greater leadership responsibilities. The role works closely with the Store Leader, manages details on the sales floor, and steps in when the Store Leader is absent. The position remains actively sales-focused while supporting the team and developing skills for future store leadership. Sales Leaders earn commission like their team, and product mastery—especially knowledge of AT&T devices, plans, and promotions—supports individual sales and helps the team improve. The role combines sales, team coaching, store operations, and customer service. It includes working on the floor, supporting daily operations and performance, maintaining brand standards, and representing Blue Link Wireless at community and offsite events. The position is full-time and provides paid training. Wireless experience is a plus but is not required.
Requirements
- At least 18 years of age.
- High school diploma or GED.
- Authorized to work in the U.S.
- Ability to pass a background check.
- Strong written and verbal communication skills.
- High energy and adaptability in a competitive environment.
- Ability to be on your feet most of the shift and use tablets, POS systems, and wireless retail tools throughout the day.
- Occasional lifting of up to 15 lbs is required.
Nice To Haves
- At least 1 year of experience in a retail sales environment (preferred).
- At least 2 years of experience leading or managing others (preferred).
- Bilingual skills.
- Wireless or telecom industry experience.
- A proven track record of developing others.
- Wireless experience; paid training is provided, and wireless experience is not required.
Responsibilities
- Partner with the Store Leader on daily operations, staffing, and performance.
- Sell alongside the team and lead by example on every shift.
- Coach, train, and develop team members through real-time feedback and consistent mentoring.
- Help the team meet and exceed monthly sales targets.
- Assist with product launches and merchandising, and ensure the store reflects brand standards.
- Stay knowledgeable about AT&T promotions, devices, and wireless trends, and share that knowledge with the team.
- Handle administrative duties, inventory, compliance, and store-level problem-solving.
- Represent Blue Link Wireless at community and offsite events to grow the customer base.
- Resolve customer escalations professionally and with care.
Benefits
- Paid training provided.
- Base pay, commission, and leadership incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
