Wireless Retail Assistant Manager

Blue Link Wireless an Authorized Retailer of AT&T•San Francisco, CA

18d•$23 - $26

About The Position

The Assistant Wireless Store Manager (Sales Leader) is an assistant manager who works closely with the Store Leader, manages details on the sales floor, and steps in when the Store Leader is absent. The role combines individual selling with supporting and developing the team, while building skills for future store leadership. Sales Leaders earn commission like their team, and product knowledge of AT&T devices, plans, and promotions is central to individual and team performance. The position is full-time and provides paid training. Wireless experience is a plus but is not required. Compensation is listed as $23–$26 USD, with base pay, commission, and leadership incentives. This is a floor-first role involving standing for most of the shift and using tablets, POS systems, and wireless retail tools throughout the day. Occasional lifting of up to 15 lbs is required. Blue Link Wireless is an Equal Opportunity Employer and offers reasonable accommodations upon request.

Requirements

At least 18 years of age.
High school diploma or GED.
Authorized to work in the U.S.
Ability to pass a background check.
Strong written and verbal communication skills.
High energy and adaptability in a competitive environment.
At least 1 year in a retail sales environment (preferred).
At least 2 years of experience leading or managing others (preferred).

Nice To Haves

Bilingual skills.
Wireless or telecom industry experience.
A proven track record of developing others.
Wireless experience is a plus, but not required.

Responsibilities

Partner with the Store Leader on daily operations, staffing, and performance.
Sell alongside the team and lead by example on every shift.
Coach, train, and develop team members through real-time feedback and consistent mentoring.
Help the team meet and exceed monthly sales targets.
Assist with product launches and merchandising, and ensure the store reflects brand standards.
Maintain knowledge of AT&T promotions, devices, and wireless trends and teach that knowledge to the team.
Handle administrative duties, inventory, compliance, and store-level problem-solving.
Represent Blue Link Wireless at community and offsite events to grow the customer base.
Resolve customer escalations professionally and with care.