Wireless Retail Assistant Manager

Blue Link Wireless an Authorized Retailer of AT&T • San Jose, CA

18d • $23 - $26

About The Position

The Assistant Wireless Store Manager (Sales Leader) is an assistant manager role for sellers ready to take on greater leadership responsibilities. The role partners closely with the Store Leader, manages details on the sales floor, and steps in when the Store Leader is absent. It combines individual selling with supporting and developing the team, and offers an opportunity to build skills toward running a store. Sales Leaders earn commission like their team, with product mastery in AT&T devices, plans, and promotions helping drive sales and support team performance. Paid training is provided; wireless experience is a plus but not required.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Ability to pass a background check.
• Strong written and verbal communication skills.
• High energy and adaptability in a competitive environment.
• At least 1 year of retail sales experience (preferred).
• At least 2 years of experience leading or managing others (preferred).

Nice To Haves

• Bilingual skills.
• Wireless or telecommunications industry experience.
• A proven track record of developing others.
• Wireless experience; paid training is provided.

Responsibilities

• Partner with the Store Leader on daily operations, staffing, and performance.
• Sell alongside the team and lead by example on every shift.
• Coach, train, and develop team members through real-time feedback and consistent mentoring.
• Help the team meet and exceed monthly sales targets.
• Assist with product launches and merchandising, and ensure the store reflects brand standards.
• Stay current on AT&T promotions, devices, and wireless trends and share that knowledge with the team.
• Handle administrative duties, inventory, compliance, and store-level problem-solving as needed.
• Represent Blue Link Wireless at community and offsite events to grow the customer base.
• Resolve customer escalations professionally and with care.

Benefits

• Paid training.
• Base pay, commission, and leadership incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED