Free People Assistant Visual Manager

Free People•Winter Park, FL

6d•Onsite

About The Position

The Assistant Visual Manager supports the store’s selling, service, and operational work in collaboration with the store team, with a focus on merchandising and displays that create an inspiring, dynamic customer experience. The role serves as a brand ambassador and partners with store leadership to deliver a compelling visual environment and personalized customer service. The Assistant Visual Manager trains and supports employees, participates as manager-on-duty, and assists the Store Manager with recruiting, hiring, onboarding, and retention. The role oversees visual direction from planning through execution, supports daily operations including payroll, shipment, and omnichannel processes, and uses reporting to identify business opportunities. It also upholds safety, inventory, loss-prevention, and company policy standards while fostering inclusive communication and teamwork.

Requirements

Love for the FP brand.
At least 1 year of store visual merchandising and leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Represent the brand and partner with store leadership to create an engaging visual experience for customers.
Involve the team in selling and visual initiatives, encouraging personalized service, product recommendations, and authentic customer relationships.
Use in-store marketing, merchandising, displays, and outfitting to create a compelling store environment.
Train employees on store processes, merchandise placement, and standards; provide timely, specific feedback.
Participate as manager-on-duty, driving engagement across zones and supporting a collaborative selling environment.
Support the Store Manager in recruiting, hiring, retaining, and onboarding employees.
Take part in daily operating processes, including payroll management and adapting zone and visual support to business needs.
Manage visual direction from planning through execution, meeting company expectations, budgets, and timelines.
Use reporting tools to identify opportunities in product placement, outfitting, and stock levels.
Drive shipment and omnichannel processes, prioritizing product delivery to customers and planning execution and recovery of sell-through and markdowns.
Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Encourage open dialogue, follow-through, and team support through inclusive, people-first leadership.
Respond to interoffice communications and ensure company information is shared with the team.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team meetings.
Provide product and visual feedback to the Store Manager and District Manager, and submit photos highlighting merchandising and display updates.
Foster communication and teamwork to balance operational and visual priorities and support problem-solving.