Free People Assistant Visual Manager

Free People•Chicago, IL

7d•Onsite

About The Position

In collaboration with the store team, the Assistant Visual Manager supports the selling, service, and operations of the store, with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The role serves as a brand ambassador and partners with store leadership to create an engaging experience for Free People customers. It combines visual merchandising and business operations with team leadership, customer service, communication, and support for store profitability.

Requirements

Love for the Free People brand.
At least 1 year of store visual merchandising and leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for the Free People customer.
Involve the team in selling and visual initiatives that enhance the customer experience, encouraging personalized service, product recommendations, and authentic customer connections.
Use in-store marketing, merchandising, display, and outfitting to create a compelling store environment.
Train the team on store processes, merchandise placement, and standards, and provide timely, specific employee feedback.
Participate as manager-on-duty, driving engagement in each zone through communication, adaptability, decision-making, and collaboration.
Support the Store Manager in recruiting, hiring, retaining, and onboarding employees.
Participate in daily operating processes, including payroll management and adapting zone and visual support to business needs.
Manage visual direction from planning through execution, meeting company expectations, budgets, and timelines; use reporting tools to identify opportunities in product placement, outfitting, and stock levels.
Drive shipment and omni processes to prioritize getting product to customers, and develop strategic plans for execution and recovery of sell-through and markdowns.
Adhere to safety standards, maintain inventory accuracy, reduce product loss, and follow company policies and procedures to support store profitability.
Promote inclusive, people-first leadership and open dialogue, follow-through, and employee support.
Respond to interoffice communication and ensure important company information reaches the team; share product knowledge, trends, visual priorities, and brand messaging in daily meetings.
Provide global product and visual feedback to the Store Manager and District Manager, and submit store environment photos highlighting merchandising and display updates.
Foster communication and teamwork to balance operational and visual priorities and facilitate problem-solving.