Free People Assistant Visual Manager

Urban Outfitters•Winter Park, FL
•Onsite

About The Position

The Assistant Visual Manager supports the store’s selling, service, and operations in collaboration with the store team, with an emphasis on merchandising and display to create an inspiring visual experience for customers. The role serves as a brand ambassador and partners with store leadership to create an engaging environment for Free People customers. The Assistant Visual Manager trains and supports employees, participates as manager-on-duty, and helps recruit, hire, retain, and onboard team members. The position oversees visual planning and execution, supports daily operations and payroll management, and helps coordinate shipment and omnichannel processes. It also maintains communication across the team and supports store safety, inventory accuracy, loss reduction, company policies, and store profitability. The position is located at 460 Orlando Ave N, Winter Park, Florida, 32789. The pay rate is $24.00 per hour.

Requirements

  • Love for the Free People brand.
  • At least 1 year of store visual merchandising and leadership experience.
  • Experience being a team player.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
  • Eagerness to learn and grow within the organization.

Responsibilities

  • Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for Free People customers.
  • Involve the team in selling and visual initiatives, encouraging personalized service, product recommendations, and authentic customer connections.
  • Use in-store marketing, merchandising, display, and outfitting to create a compelling store environment.
  • Train the team on store processes, merchandise placement, and standards, and provide timely, specific employee feedback.
  • Participate as manager-on-duty, driving engagement in each zone through communication, adaptability, decision-making, and collaboration.
  • Support the Store Manager with recruiting, hiring, retaining, and onboarding employees.
  • Participate in daily operating processes, including payroll management and adapting zone and visual support to business needs.
  • Manage visual direction from planning through execution in accordance with company expectations, budgets, and timelines.
  • Use reporting tools to identify business opportunities involving product placement, outfitting, and stock levels.
  • Drive shipment and omnichannel processes to prioritize product delivery to customers and plan sell-through and markdown recovery.
  • Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Promote inclusive, people-first communication and ensure employees are heard and supported.
  • Respond to interoffice communications and share company information, product knowledge, trends, visual priorities, and brand messaging with the team.
  • Provide global product and visual feedback to the Store Manager and District Manager, and submit store environment photos of merchandising and display updates.
  • Foster communication and teamwork to balance operational and visual priorities and facilitate problem-solving.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discounts
  • Retirement savings
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