Free People Assistant Visual Manager

Urban Outfitters•Boston, MA

19h•Onsite

About The Position

The Assistant Visual Manager supports the store’s selling, service, and operations in collaboration with the store team, with an emphasis on merchandising and display to create an inspiring, dynamic visual experience for customers. The role serves as a brand ambassador and partners with store leadership to strengthen the customer experience through visual presentation, personalized service, and effective store operations. The Assistant Visual Manager trains and supports employees, participates as manager-on-duty, and assists the Store Manager with recruiting, hiring, onboarding, and retaining talent. The role manages visual planning and execution, supports payroll and shipment processes, uses reporting tools to identify business opportunities, and helps maintain safety, inventory accuracy, and company standards. It also promotes inclusive communication and teamwork and shares product, visual, and store-environment feedback with leadership.

Requirements

Love for the FP brand.
At least 1 year of store visual merchandising and leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for customers.
Involve the team in selling and visual initiatives that enhance the customer experience and encourage personalized service and authentic customer relationships.
Use in-store marketing, merchandising, display, and outfitting to create a compelling store environment.
Train the team on store processes, merchandise placement, and standards; provide timely, specific employee feedback.
Participate as manager-on-duty by driving engagement in each zone, communicating effectively, adapting to business needs, and fostering collaboration.
Support the Store Manager in recruiting, hiring, retaining, and onboarding employees.
Participate in daily operating processes, including payroll management, and adapt zone and visual support to business needs.
Manage visual direction from planning through execution, meeting company expectations, budgets, and timelines.
Use reporting tools to identify business opportunities related to product placement, outfitting, and stock levels.
Drive effective shipment and omni processes to prioritize getting product to customers and plan execution and recovery of sell-through and markdowns.
Follow store safety standards, maintain inventory accuracy, help reduce product loss, and uphold company policies and procedures.
Promote inclusive, people-first communication and ensure employees are heard and supported.
Respond to interoffice communication and share company information, product knowledge, trends, visual priorities, and brand messaging with the team through daily meetings.
Provide global product and visual feedback to the Store Manager and District Manager; submit store-environment photos highlighting merchandising and display updates.
Foster communication, teamwork, and problem-solving to balance operational and visual priorities.