Free People Assistant Visual Manager

Free People•Boston, MA
•$25 - $26•Onsite

About The Position

In collaboration with the store team, the Assistant Visual Manager supports store selling, service, and operations, with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The role serves as a brand ambassador and partners with store leadership to create an engaging experience for Free People customers. The Assistant Visual Manager trains and supports the team, participates as manager-on-duty, and assists the Store Manager with recruiting, hiring, onboarding, and retention. The role manages visual direction from planning through execution, supports daily operating processes, and helps prioritize shipment and omni-channel processes, product placement, stock levels, and markdowns. It also promotes inclusive communication, shares product knowledge and visual priorities, and provides product and visual feedback to store and district leadership. This position is located at 899 Boylston St, Boston, Massachusetts, 02115, United States. The listed pay range is USD $25.00–$26.00 per hour.

Requirements

  • Love for the Free People brand.
  • At least 1 year of store visual merchandising and leadership experience.
  • Experience being a team player.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
  • Eagerness to learn and grow within the organization.

Responsibilities

  • Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for Free People customers.
  • Involve the team in selling and visual initiatives that enhance the customer experience and encourage personalized service, product recommendations, and authentic customer connections.
  • Use in-store marketing, merchandising, display, and outfitting to create a compelling store environment.
  • Train the team on store processes, merchandise placement, and standards, and provide timely, specific employee feedback.
  • Participate as manager-on-duty, driving engagement in each zone through communication, adaptability, collaboration, sound decision-making, and multitasking.
  • Support the Store Manager in recruiting, hiring, retaining, and onboarding employees.
  • Participate in daily operating processes, including payroll management and adapting zone and visual support to business needs.
  • Manage visual direction from planning through execution to meet company expectations, budgets, and timelines.
  • Use reporting tools to identify business opportunities involving product placement, outfitting, and stock levels.
  • Drive effective shipment and omni-channel processes to prioritize getting products to customers; plan execution and recovery for sell-through and markdowns.
  • Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Lead with an inclusive, people-first approach and encourage open dialogue, follow-through, and employee support.
  • Respond to interoffice communications and ensure important company information reaches the team.
  • Facilitate the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily team meetings.
  • Provide global product and visual feedback to the Store Manager and District Manager, and submit store environment photos showing merchandising and display updates.
  • Foster communication and teamwork to balance operational and visual priorities and facilitate problem-solving.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off (PTO).
  • Employee discounts.
  • Retirement savings.
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