Assistant Unit Manager

KFC•Thousand Oaks, CA

6d•$23 - $24

About The Position

The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. The position is a training ground for future restaurant leadership roles. The role also involves following company and government safety requirements and RBD Human Resources policies and processes. The position is based at 3605 E Thousand Oaks Blvd.

Requirements

Proficiency using Microsoft Office, including Word and Excel.
Regular access to a personal vehicle.
Ability to perform the stated physical requirements, including standing, walking, sitting, stooping or bending, reaching, handling items, pushing or pulling up to 90 pounds up to 30 feet, and lifting up to 25 pounds.
Ability to communicate clearly and hear well face-to-face, by phone, and in noisy social environments.
Clear near vision at 20 inches or less, with or without corrective lenses, and vision sufficient to drive safely, with or without corrective lenses.
Ability to use critical thinking to interpret written, oral, and schedule-based information; make sound decisions; set goals; evaluate situations; and plan or adjust work.
Ability to work with supervision, assess variable situations, choose appropriate responses, and make appropriate decisions regarding customer requests.
Ability to work amid the listed hazards, including varying weather, soil, pollen, grass, plant materials, fertilizer, cleaning solutions, possible industrial-strength pest-control solutions, paints or solvents, and possible biohazards or building waste.

Nice To Haves

Previous customer service or cashier experience is desirable.

Responsibilities

Partner with the Restaurant General Manager to monitor and achieve performance goals.
Maintain cleanliness, service quality, and food standards to ensure a consistently excellent guest experience.
Model high standards of customer service and operational excellence.
Recruit, train, and mentor team members for growth and development.
Communicate business updates, promotions, and team objectives clearly and effectively.
Promote a team-focused and family-oriented work culture.
Attend staff, departmental, and required meetings.
Follow cash-handling, safety, and security procedures.
Follow KFC and City, State, and United States safety regulations.
Demonstrate knowledge of and comply with RBD Human Resources policies and processes.
Carry out required performance management processes and timekeeping responsibilities.
Identify disciplinary situations or employee conflicts and manage communication appropriately.
Complete company-required training in a timely manner.