Assistant Unit Manager
About The Position
The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. The role serves as a training ground for future restaurant leadership positions. The position is based at 221 S Long Beach Blvd and involves restaurant operations, including maintaining cleanliness, service quality, food standards, and operational excellence. The Assistant Unit Manager also helps promote a team-focused, family-oriented work culture. The role may include additional responsibilities that reasonably fall within its expectations as business needs evolve.
Requirements
- Previous customer service or cashier experience is desirable.
- Proficiency using Microsoft Office, specifically Word and Excel.
- Regular access to a personal vehicle.
- Ability to work with supervision and make decisions about variable situations, including customer requests.
- Ability to interpret information in written, oral, or schedule form; make sound decisions; set goals; and plan and adjust work accordingly.
- Ability to project future occurrences based on current or historical data.
- Ability to perform the listed physical tasks, including pushing or pulling up to 90 pounds up to 30 feet and lifting up to 25 pounds.
- Clear speech and good hearing, including in noisy social environments.
- Clear near vision at 20 inches or less and vision sufficient to drive safely, with or without corrective lenses.
Nice To Haves
- Previous customer service or cashier experience.
Responsibilities
- Partner with the Restaurant General Manager to monitor and achieve performance goals.
- Maintain a consistently excellent guest experience through cleanliness, service quality, and food standards.
- Lead by example to uphold high standards of customer service and operational excellence.
- Recruit, train, and mentor team members for growth and development.
- Clearly communicate business updates, promotions, and team objectives.
- Promote a team-focused and family-oriented work culture.
- Attend staff, departmental, and required meetings.
- Follow cash-handling, safety, and security procedures.
- Adhere to KFC and City, State, and United States safety regulations.
- Demonstrate knowledge of and comply with RBD’s Human Resources policies and processes.
- Carry out required performance-management processes and timekeeping responsibilities.
- Identify disciplinary situations or employee conflict and manage communication appropriately.
- Complete company-required training in a timely manner.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
