Assistant Unit Manager
About The Position
The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. The role serves as a training ground for future restaurant leadership positions. The position is based at 2941 W Imperial Hwy and pays $23 to $24 per hour. Previous customer service or cashier experience is desirable. Proficiency with Microsoft Word and Excel is required. Regular access to a personal vehicle is listed under travel. The role requires the physical ability to stand, walk, sit, stoop or bend, use hands to handle or feel items such as when operating a computer, reach with hands and arms, push or pull up to 90 pounds up to 30 feet, and lift up to 25 pounds. It also requires clear speech and good hearing, including in noisy social environments, and vision sufficient for close work and safe driving, with or without corrective lenses. The employee must use critical thinking, make sound decisions, evaluate situations, set goals, adjust work as needed, and respond appropriately to customer requests. The work may involve exposure to varying weather, soil, pollen, grass and plant materials, fertilizer, cleaning solutions, pest-control solutions, paints or solvents, and biohazards such as bloodborne pathogens, sewage, or building waste. The position uses deep fryers, pressure fryers, ovens, soda machines, safes, registers, and POS systems. Other responsibilities may also fall within the reasonable expectations of the role; significant adjustments are made after consultation with the employee.
Requirements
- Previous customer service or cashier experience is desirable.
- Proficiency using Microsoft Office, specifically Word and Excel.
- Regular access to a personal vehicle.
- Ability to meet the stated physical, communication, vision, reasoning, and decision-making requirements of the role.
Nice To Haves
- Previous customer service or cashier experience.
Responsibilities
- Partner with the Restaurant General Manager to monitor and achieve performance goals.
- Maintain cleanliness, service quality, and food standards to support a consistently excellent guest experience.
- Lead by example in customer service and operational excellence.
- Recruit, train, and mentor team members for growth and development.
- Communicate business updates, promotions, and team objectives clearly and effectively.
- Promote a team-focused and family-oriented work culture.
- Attend staff, departmental, and required meetings.
- Follow cash-handling, safety, and security procedures.
- Follow KFC and applicable city, state, and United States safety regulations.
- Demonstrate knowledge of and comply with RBD Human Resources policies and processes.
- Carry out required performance-management processes and timekeeping responsibilities.
- Identify disciplinary situations or employee conflict and manage communication appropriately.
- Complete company-required training in a timely manner.
- Follow the Injury and Illness Prevention Plan, attend required safety meetings, report unsafe conditions, and keep the workplace safe.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
