Assistant Unit Manager

KFC•Los Angeles, CA

9d•$23 - $24•Onsite

About The Position

The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. The role serves as a training ground for future restaurant leadership positions. The position is located at 1425 W Martin Luther King Blvd and pays $23.00 to $24.00 per hour. The Assistant Unit Manager may also be asked to take on additional responsibilities reasonably within the expectations of the role as business needs evolve.

Requirements

Previous customer service or cashier experience is desirable.
Proficiency using Microsoft Office, including Word and Excel.
Regular access to a personal vehicle.
Ability to perform the listed physical activities, including standing, walking, sitting, stooping or bending, reaching, using hands to handle or feel, pushing or pulling up to 90 pounds for up to 30 feet, and lifting up to 25 pounds.
Clear speech and good hearing, including in noisy social environments.
Clear vision at 20 inches or less and vision sufficient to drive safely, with or without corrective lenses.
Ability to interpret written, oral, or schedule-based information, use critical thinking, make sound decisions, set goals, evaluate situations, adjust work plans, and respond appropriately to customer requests.
Ability to work with supervision and make decisions about the severity of variable situations and appropriate responses.
Ability to work with Microsoft Word and Excel and use Internet Explorer.

Nice To Haves

Previous customer service or cashier experience.

Responsibilities

Partner with the Restaurant General Manager to monitor and achieve performance goals.
Maintain cleanliness, service quality, and food standards to ensure an excellent guest experience.
Lead by example to uphold customer service and operational standards.
Recruit, train, and mentor team members.
Communicate business updates, promotions, and team objectives.
Promote a team-focused and family-oriented work culture.
Attend staff, departmental, and required meetings.
Follow cash-handling, safety, and security procedures.
Follow KFC and applicable city, state, and United States safety regulations.
Demonstrate knowledge of and comply with RBD’s Human Resources policies and processes.
Complete company-required training in a timely manner.
Carry out required performance management processes and timekeeping responsibilities.
Identify disciplinary situations or employee conflicts and manage communication appropriately.
Maintain appropriate confidentiality in exchanges with subordinates.
Keep the workplace clean and safe, attend required safety meetings, follow the Injury and Illness Prevention Plan, and report unsafe conditions.