Assistant Unit Manager

KFC•San Dimas, CA

3d•$23 - $24

About The Position

The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. The position is described as a training ground for future restaurant leadership roles. The role is based at 723 W Arrow Hwy.

Requirements

Proficiency using Microsoft Office, including Word and Excel.
Regular access to a personal vehicle.
Ability to perform the listed physical tasks, including standing, walking, sitting, stooping or bending, reaching, and pushing or pulling up to 90 pounds up to 30 feet.
Ability to lift up to 25 pounds.
Clear speech and good hearing for in-person and telephone communication, including in noisy social environments.
Clear vision at 20 inches or less, with or without corrective lenses, and vision sufficient to drive safely, with or without corrective lenses.
Ability to use critical thinking to interpret written, oral, or schedule-based information, make sound decisions, set goals, and adjust work based on situations and requirements.
Ability to work with supervision, assess variable situations, and make appropriate decisions about responses and customer requests.

Nice To Haves

Previous customer service or cashier experience.

Responsibilities

Partner with the Restaurant General Manager to monitor and achieve performance goals.
Maintain cleanliness, service quality, and food standards to ensure a consistently excellent guest experience.
Lead by example to uphold high standards of customer service and operational excellence.
Recruit, train, and mentor team members for growth and development.
Communicate business updates, promotions, and team objectives clearly and effectively.
Promote a team-focused and family-oriented work culture.
Attend staff, departmental, and required meetings.
Follow cash-handling, safety, and security procedures.
Adhere to KFC and applicable city, state, and federal safety regulations.
Demonstrate knowledge of and comply with RBD’s Human Resources policies and processes.
Carry out required performance management processes and timekeeping responsibilities.
Identify disciplinary situations or employee conflict and manage communication appropriately.