Assistant Studio Manager - SIGN ON BONUS

Orangetheory•Nichols Hills, OK

8d•Onsite

About The Position

The Assistant Studio Manager supports daily and weekend operations at AFG HoldCo studios, helping ensure an exceptional member experience at every touchpoint. As a key contact for prospective and current members, this role represents the brand, shares the studio story, and supports membership sales and retention through relationship-building. The Assistant Studio Manager works closely with the studio team to help achieve sales goals, maintain a welcoming, high-energy environment, and deliver a seamless member experience. The position reports directly to the Studio Manager and supports overall studio success, member satisfaction, and team execution. This full-time, non-exempt role is based primarily in a fitness studio. It involves front-desk and studio-floor work, frequent interaction with members and guests, and administrative duties using a computer, phones, and standard office equipment. The position requires a flexible schedule as needed, including weekends and holidays. Occasional offsite events or community activities may be required; travel is otherwise not anticipated unless needed for training or other company needs. Compensation is $20.19–$24.00 per hour. The posting also advertises a $1,000 sign-on bonus.

Requirements

High school diploma or equivalent.
At least 6 months of experience in leadership, supervisory responsibilities, or managing people, programs, or projects.
Ability to work a flexible schedule as needed, including weekends and holidays.
Ability to stand, walk, and move throughout the studio and communicate effectively in a potentially loud environment.
Ability to occasionally lift, carry, push, or pull items weighing approximately 25–30 pounds, and perform bending, reaching, and light cleaning tasks.
Proficiency with Microsoft Office Suite and graphic design tools such as Canva.
Strong communication, collaboration, organization, attention to detail, and time-management skills.
Ability to provide exceptional customer service, build relationships, and work effectively with a broad variety of people.
Ability to problem-solve and handle unexpected challenges under pressure with a calm, professional demeanor.
Proactive, reliable, results-oriented, and self-motivated approach; strong listening and critical-thinking skills.

Nice To Haves

Prior experience in customer service, sales, hospitality, or a related field (0–1 year) is preferred.

Responsibilities

Deliver a welcoming, inclusive, high-energy experience for members, prospects, and guests in accordance with brand standards.
Conduct studio tours, present membership options, and communicate programs, services, and benefits.
Pursue individual and team sales goals through outreach, follow-ups, and lead generation.
Build relationships in the local community to increase brand awareness and generate business opportunities.
Support the onboarding, training, and mentoring of Sales Associates, including reinforcing sales processes and best practices.
Maintain accurate member records and complete required documentation using company systems and tools.
Process sales transactions, including cash and credit card payments, in accordance with company policies and procedures.
Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues as appropriate.
Partner with studio team members to provide a consistent, positive experience for members and guests.
Support marketing initiatives such as social media engagement, community events, and studio activations.
Maintain a clean, organized, well-presented studio in accordance with brand and operational standards.
Participate in scheduled team meetings, training, and development opportunities.
Support exceptional customer service and uphold AFG HoldCo's core values.