Assistant Studio Manager

Perspire Sauna Studio of Virginia Highlands•Atlanta, GA

9d•$18 - $21

About The Position

The Assistant Studio Manager works closely with the Studio Manager to model Perspire’s mission, vision, and values and support the leadership team. The role helps motivate and develop team members, achieve studio goals, maintain smooth operations, and ensure guests leave feeling better than when they arrived. The Assistant Studio Manager supports four main areas: team management, member management, inventory management, and facility management. This role contributes to day-to-day studio management, with a focus on membership sales and delivering a superior guest experience. It is an opportunity to contribute to a health and wellness organization focused on infrared sauna therapy. The team is described as passionate, goal-oriented, and committed to advancing knowledge of infrared saunas and Perspire.

Requirements

Excellent interpersonal skills and clear, effective communication with guests and team members.
Results-driven and motivated to meet or exceed sales targets.
Ability to lead and influence others to achieve goals.
Superior customer-service skills and the ability to handle situations calmly and helpfully.
A willingness to take on any task, with a “no-job-is-too-small” attitude.
Passion for health and wellness.
Consistently demonstrate a positive attitude and take responsibility for personal actions.
Strong collaboration, organizational, and prioritization skills.
Flexible availability for varied shifts, including evenings and weekends.

Nice To Haves

Mindbody Software experience.

Responsibilities

Work with the Studio Manager to implement standard operating procedures and ensure Membership Sales Associates and Studio Assistants maintain consistency and meet daily expectations.
Assist with training, coaching, and developing team members.
Bring positive, team-first energy and help make the studio an exceptional place to work.
Act as a liaison between the Studio Manager and team members.
Communicate updates, new products and offerings, events, and protocols to the team when the Studio Manager is absent.
Lead the team in membership sales, measured through conversion percentages and sales performance charts.
Maintain visibility and positive interactions with guests, ensuring hospitable, consistent, accessible, and courteous service.
Resolve guest complaints and membership issues with a high level of customer service.
Promote the benefits of infrared saunas and the value of a Perspire membership.
Explain the science, technology, and benefits of infrared sauna, chromotherapy, and Red Light therapy.
Ensure front-desk systems are followed, including member check-in, telephone inquiries, consent forms, studio tours, delinquent-account procedures, and new membership agreements.
Perform weekly and monthly inventory purchasing and processing.
Conduct and document daily and weekly studio inspections to ensure facility standards are met and equipment functions properly.