Assistant Studio Manager

Restore Hyper Wellness - RHWOH002 • Westlake, OH

110d • Onsite

About The Position

About Restore Hyper Wellness
Restore Hyper Wellness is the award-winning creator of Hyper Wellness®, a revolutionary new category in health and wellness. With 200+ studios across 40 states, we provide innovative, science-backed therapies designed to help clients look and feel their best.
Join a rapidly growing company that’s helping people expand their potential and do more of what they love.
The Role
As an Assistant General Manager, you’ll partner with the General Manager to drive studio success through team leadership, training, sales support, operations, and client experience. You’ll help create a positive, accountable culture where both clients and employees can thrive.

Requirements

• High school diploma or equivalent required.
• 1+ year of management or supportive leadership experience required.
• 4+ years of customer-facing experience preferred.
• Proven success in sales and team leadership.
• Strong communication, conflict resolution, and de-escalation skills.
• Ability to multitask and manage both client and team needs.
• Intermediate computer skills.

Responsibilities

• Deliver exceptional client service and model Restore’s hospitality standards.
• Support membership engagement, retention, and client issue resolution.
• Proactively de-escalate and resolve client concerns.
• Develop strong knowledge of Restore’s therapies, pricing, and compliance.
• Coach team members on product knowledge, sales, memberships, and hospitality.
• Support studio sales, marketing, and operational initiatives.
• Partner with the GM to set and achieve daily, weekly, and monthly goals.
• Coach, mentor, recognize, and hold team members accountable.
• Maintain a clean, safe, welcoming studio that meets brand standards.
• Lead by example and foster a professional, client-first culture.

Benefits

• Bonus based on performance
• Opportunity for advancement
• Wellness resources
• Employee discounts
• Flexible schedule
• Training & development
• Complimentary & discounted wellness services
• Leadership development and career advancement
• A collaborative, innovative work environment
• The opportunity to make a meaningful impact on clients and your team
• Be part of a rapidly growing company shaping the future of wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED