Assistant Store Manager - Famous Footwear

Caleres • Livonia, MI

21d • Onsite

About The Position

Famous Footwear is seeking a full-time Assistant Store Manager to provide an excellent shoe-shopping experience through customer engagement and strong store leadership. The Assistant Store Manager serves as store leader when the Store Manager is absent and develops the ability to motivate a team to achieve sales and growth goals. Through personal example, training, and development, this role supports a store culture focused on customer loyalty, product knowledge, and appealing presentation.

The role partners with the Store Manager on hiring, staffing, sales performance, and team development. It supports daily retail operations, including pricing, shipping processing, and inventory, and helps ensure company policies and programs are followed. The Assistant Store Manager also fosters an inclusive, supportive team environment and uses coaching and engagement to strengthen associate performance and retention.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Manager.
• Strong cognitive skills, including problem-solving, analysis, decision-making, and financial and quantitative analysis.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• The posting describes a high school diploma or GED as preferred qualification and education.

Responsibilities

• Inspire associates through integrity and drive, fostering a caring, collaborative culture focused on customer relationships and operational excellence.
• Coach associates on selling behaviors that support the Customer Connection and an engaging customer experience.
• Seek out and network with external talent; partner with the Store Manager to interview and hire candidates.
• Oversee daily retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise easy to shop.
• Support staffing levels in consideration of associate availability, peak days, and seasonal hiring needs.
• Take accountability for sales goals and contribute to the location’s overall performance; partner with the Store Manager to use insights and observations to improve results.
• Promote an inclusive, respectful work environment and a positive, proactive team mindset; lead by example and support associate retention and performance.
• Act as store leader when the Store Manager is away, maintaining company policies and compliance with programs through training, development, inspection, and follow-up.
• Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a small-team, supportive, hands-on setting.
• Daily access to earned pay through Dayforce Wallet, without fees.
• Ability to transfer among more than 850 store locations.
• Employee assistance programs providing 24/7 emotional support, work-life solutions, legal guidance, financial resources, and other support.
• PTO, health benefits, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED