RedLion Assistant Store Manager - Eastern Long Island, NY

RedLion Mobile•Riverhead, NY

3d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager with daily store operations, team leadership, sales performance, and customer experience. The role helps drive revenue by promoting and selling Optimum products and services, maintaining operational compliance, and fostering a collaborative, performance-driven team culture. The position requires flexible availability, including evenings, weekends, and holidays, and travel to nearby stores within a 35-mile radius.

Requirements

1–3 years of retail management experience.
High school diploma or GED.
Proficiency in Microsoft Office.
Flexible schedule availability, including evenings, weekends, and holidays.
Willingness to travel to nearby store locations within a 35-mile radius.
Reliable transportation required.

Nice To Haves

Retail management experience in wireless, broadband, or consumer electronics.
Familiarity with wireless or telecommunications industry terminology.
Associate or Bachelor’s degree.
Bilingual in Spanish or French.

Responsibilities

Assist the Store Manager with daily store operations, including merchandising, inventory control, and product launches.
Collaborate with the Store Manager on product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies for cash handling, inventory management, and operational audits.
Lead the team to achieve and surpass sales goals through strategic selling, upselling, and cross-selling Optimum product lines.
Assist with onboarding and training new hires.
Foster a collaborative, performance-driven culture focused on accountability and recognition.
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Present, promote, and sell products and services to existing and prospective customers using effective product knowledge.