Assistant Store Manager - Staten Island, NY

Lidl US•New York, NY

About The Position

Assistant Store Managers support the Store Manager in developing and coaching the store team and delivering Lidl’s customer shopping experience. They take ownership of store performance, demonstrate proactive leadership, address operational and personnel challenges, multitask across tasks and projects, assess training needs, and prioritize employee development. The role focuses on providing customers with high-quality, low-price, and hassle-free shopping. The Assistant Store Manager works directly with the Store Manager to lead and motivate employees, serves as the lead contact for customer needs, and drives continuous improvement in store Key Performance Indicators. The position also leads projects such as weekly promotional store sets and routine re-merchandising, and provides hands-on support for cash management, stock work, cleaning, and other store operations. The role helps maintain a safe, positive, and productive work environment in accordance with company and legal policies and procedures.

Requirements

Must be 21 years of age or older.
1–2 years of management experience or a bachelor’s degree.
Determination to complete to-do lists on time, meet store targets, and maximize productivity.
Experience leading and developing a team in a fast-paced environment.
Excellent customer service skills, including patience and the ability to de-escalate tense situations.
Readiness to participate in physical store operations, including stocking, cleaning, and ringing, on a daily basis.
Ability to lift, move, carry, or slide product weighing over 50 pounds.
Ability to reach above the head to heights greater than 10 inches.
Ability to obtain and maintain ServSafe certification.

Responsibilities

Work directly with the Store Manager to lead and motivate the team to work to their full potential every day.
Provide excellent customer service throughout the store and serve as the lead point of contact for customer needs.
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
Lead team projects, including weekly promotional store sets and routine re-merchandising.
Provide hands-on support for operational tasks, including cash management, working stock, cleaning, and other essential store functions.
Ensure a safe, positive, and productive working environment for store employees in accordance with company and legal policies and procedures.
Participate in daily physical store operations, including stocking, cleaning, and ringing.

Benefits

Starting pay of $30.50 per hour.
Medical and prescription coverage.
Dental coverage.
Vision coverage.
Paid holidays and paid time off (PTO) for sickness or vacation.
Dedicated training plan.
401(k) plan with a 5% company match.
Voluntary term life and AD&D insurance.
Total Well-Being Program.
Incentive programs, including employee referral bonuses.
For full-time employees: group term life and AD&D insurance; short- and long-term disability insurance; voluntary critical illness and/or accident insurance; parental leave at 100% pay for birth mothers and non-birth parents; additional paid time off and sick time.