Assistant Store Manager - Staten Island, NY

Lidl•Staten Island, NY

About The Position

The Assistant Store Manager supports the Store Manager in developing and coaching the store team and delivering Lidl’s customer shopping experience. The role takes ownership of store performance, provides proactive leadership through operational and personnel challenges, and balances multiple tasks and projects. It also involves identifying training needs, prioritizing employee development, and supporting Lidl’s focus on high-quality, low-price, hassle-free shopping. The Assistant Store Manager works directly with the Store Manager to lead and motivate the team, provide excellent customer service, improve store KPIs, and lead projects such as promotional store sets and re-merchandising. The position also performs hands-on operational work, including cash management, stocking, cleaning, and other store functions, while helping maintain a safe, positive, and productive workplace.

Requirements

Must be 21 years of age or older.
1–2 years of management experience or a bachelor’s degree.
Determination to complete tasks on time, meet store targets, and maximize productivity.
Experience leading and developing a team in a fast-paced environment.
Excellent customer service skills, including patience and the ability to de-escalate tense situations.
Readiness to participate daily in physical store operations, including stocking, cleaning, and ringing.
Ability to lift, move, carry, or slide products weighing over 50 pounds.
Ability to reach above the head to heights greater than 10 inches.
Ability to obtain and maintain ServSafe certification.

Responsibilities

Work directly with the Store Manager to lead and motivate the team to work to their full potential.
Provide excellent customer service throughout the store and serve as the lead point of contact for customer needs.
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
Lead team projects, including weekly promotional store sets and routine re-merchandising.
Provide hands-on support for operational tasks, including cash management, working stock, cleaning, and other essential store functions.
Ensure a safe, positive, and productive working environment based on company and legal policies and procedures.
Develop and coach store employees, identify training needs, and prioritize employee development.

Benefits

Starting pay of $30.50 per hour.
10% employee-only discount on purchases made at Lidl stores.
Medical and prescription coverage.
Dental coverage.
Vision coverage.
Paid holidays and paid time off (PTO) for sickness or vacation.
Dedicated training plan.
401(k) plan with a 5% company match.
Voluntary term life and AD&D insurance.
Total Well-Being Program.
Employee referral bonus incentive programs.
For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.