Assistant Store Manager - Famous Footwear

Famous Footwear • RIDGECREST, CA

8d • Onsite

About The Position

The Assistant Store Manager helps provide a strong shoe-store experience for customers and serves as the store leader when the Store Manager is absent. This people-leadership role motivates and develops associates, supports sales targets and growth goals, and models customer engagement and selling behaviors. The Assistant Store Manager also promotes product knowledge and store presentation, supports daily retail operations and staffing, and helps maintain an inclusive, positive team culture.

In partnership with the Store Manager, the Assistant Store Manager supports talent discovery, interviews and hiring, coaching and training, sales performance, inventory and other operational activities, and compliance with company policies and programs. The role includes working on the sales floor and meeting physical demands such as frequent movement and lifting.

Requirements

• High school diploma or GED.
• At least 1 year of sales experience; retail sales is preferred.
• Experience interviewing, hiring, and training people.
• Ability to lead, manage, motivate, and communicate positively with store associates at all levels.
• Ability to train, coach, and develop associates in customer experience and operational tasks.
• Ability to exercise independent judgment and discretion while partnering with the Store Sales Manager as needed.
• Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
• Advanced working knowledge of general retail practices and procedures.
• Basic computer skills.
• Ability to work a flexible schedule, including holidays, nights, weekends, and extended hours.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

• Retail sales experience.
• Experience as a team leader.
• Experience mentoring and training associates in selling techniques and operational processes.

Responsibilities

• Inspire associates to build customer relationships and deliver strong customer service and operational execution.
• Coach associates in selling behaviors and provide training and development.
• Seek and network with external talent; collaborate with the Store Manager to interview and hire candidates.
• Support retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise shoppable.
• Support staffing levels while considering associate availability, peak days, and seasonal hiring needs.
• Drive sales goals and work with the Store Manager to apply insights and observations to improve results.
• Build an inclusive, respectful, positive team environment and encourage associate engagement and retention.
• Act as store leader in the Store Manager’s absence.
• Promote compliance with company policies and programs through training, ongoing development, inspection, and follow-up.
• Assess team strengths and development opportunities and help develop internal talent in partnership with the Store Manager.
• Perform other responsibilities as needed to meet business needs.

Benefits

• 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7,500 per year for full-time associates.
• Career development and learning opportunities, including opportunities to grow careers at corporate offices.
• Relaxed dress code and a supportive, hands-on small-team environment.
• Dayforce Wallet access to pay as it is earned, without fees.
• Ability to transfer among more than 850 store locations.
• Employee Assistance Programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and more.
• PTO, health, and retirement benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED