StorQuest Assistant Store Manager-Floater

William Warren Properties • Parker, CO

21d

About The Position

The Assistant Store Manager is the first-line representative to William Warren Properties customers when the Store Manager is absent and helps maintain daily site operations. The role may support or fill in at multiple locations and assists the Store Manager with revenue, delinquency management, occupancy, cleanliness, and customer service. The position provides exceptional guest experiences, helps customers find storage solutions, and supports operations across four to six store locations. Site-to-site mileage is not reimbursed.

Requirements

• Experience in cash handling is required.
• Must be available to work weekends.
• Ability to walk, bend, stand, and stoop frequently.
• Ability to lift up to 35 pounds frequently and push up to 50 pounds frequently; ability to lift overhead frequently.
• Ability to operate tools and maintenance equipment using manual dexterity of the hands and arms.
• Ability to communicate frequently in written and verbal formats.
• Regular and consistent attendance at the assigned location is required.

Nice To Haves

• One or more years of customer service or sales experience preferred.
• Tech-savvy skills are a plus.
• Experience in the retail or service industry preferred.
• Passion for guest service and sales; positive, outgoing personality; willingness to learn; accountability, strong work ethic, teamwork, and ability to contribute to a collaborative and positive work environment.

Responsibilities

• Assist customers and provide exceptional guest experiences by listening to their needs and recommending suitable solutions.
• Manage the rental process, including converting sales, taking payments, selling merchandise, and offering insurance.
• Assist customers with truck rentals at some locations.
• Participate in collecting past-due accounts.
• Inspect stores daily, including performing lock checks, and maintain facility cleanliness.
• Perform minor maintenance and custodial duties, including cleaning vacated units promptly.
• Contact vendors for routine maintenance repairs when applicable.
• Handle cash accurately, balance receipts, post payments, process bank deposits promptly, and reconcile petty cash.
• Visit the post office and bank as needed.
• Support the Store Manager with revenue, delinquency management, occupancy, and customer service.
• Provide support or coverage across four to six store locations.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with matching contributions.
• Paid time off (PTO).
• Holiday perks.
• Performance-based bonus.
• Team-building events and activities.
• Employee Assistance Program.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed