Full Time Assistant

Pacsun Careers•Idaho Falls, ID

25d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates employees, promotes a customer-focused selling culture, ensures store KPIs are executed, and holds employees accountable for following company policies and procedures. The Assistant Store Manager supports customer experience, store operations, merchandise presentation, associate development, and the company’s culture and standards.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week.
Ability to work a flexible schedule, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Ensure team members deliver an engaging, positive, authentic, customer-focused experience.
Handle customer situations in accordance with policies and procedures, seek positive resolutions, and escalate issues when appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Act as floor supervisor as needed, including covering breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on performance; recognize and reward outstanding performance.
Direct associates so they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Improve efficiency in store operations.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure store associates follow company policies, procedures, and Safety Program practices.
Represent the PacSun brand through enthusiasm for its products, brands, fashion, and trends.
Model the company’s core values and motivate others to do the same.
Learn about products, brands, fashion, and trends.
Model high standards of conduct, integrity, and confidentiality.
Build cross-functional partnerships that support business results, transparency, collaboration, and accountability.
Represent PacSun in the industry and marketplace.
Recruit, identify, develop, and retain talent.
Lead company culture, norms, and conduct while maintaining an approachable management presence and encouraging associate feedback and interaction.